- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Technical Help Desk Representatives.
Urgent! Technical Help Desk Representatives Job Opening In Wellington – Now Hiring Randstad New Zealand
Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving.
Responsibilities
Be the first point of contact, providing technical customer service over the phone
Troubleshoot technical issues with customers
Log incidents and manage support processes
Role details
Potential positions starting in the next 2 months
Shift flexibility across days and hours throughout the week
Operational 7 days a week between 7am and 10pm; potential weekend work
Temporary contract (6 months with high chance of extension or conversion to permanent)
Set shifts, so you'll always know your schedule
3 weeks of paid training
Central Wellington location in a modern office
Join a diverse, fun, and supportive environment
Qualifications
Experience in a call centre environment (preferred)
Previous experience in a customer-focused role (essential)
Strong communication skills – both written and verbal
Excellent system skills and a confident understanding of technology
Problem-solving skills
Clear criminal history and credit check
NZ residency or citizenship
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
Skills & Qualifications snapshot
Customer service, call centre, contact centre, technical helpdesk
High school graduate
Education: College/Pre-University
Job function
Sales and Business Development
Industries
Staffing and Recruiting
Get notified about new Technical Representative jobs in Wellington, New Zealand.
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Unlock Your Technical Help Potential: Insight & Career Growth Guide
Real-time Technical Help Jobs Trends in Wellington, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Help in Wellington, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1088 jobs in New Zealand and 118 jobs in Wellington. This comprehensive analysis highlights market share and opportunities for professionals in Technical Help roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Randstad New Zealand is currently hiring and seeking a Technical Help Desk Representatives to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Help Desk Representatives Jobs Wellington.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Randstad New Zealand adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Help Desk Representatives Jobs New Zealand varies, but the pay scale is rated "Standard" in Wellington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Help Desk Representatives typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Help Desk Representatives, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Help Desk Representatives interview at Randstad New Zealand, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Randstad New Zealand's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Technical Help Desk Representatives is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!