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Urgent! Service Desk Analyst Job Opening In Auckland – Now Hiring Mercury
He whakahaere aronga-anamata a Mercury, e tuku ana i te pūngao me ngā whitimamao ki te mahi a tangata o Aotearoa, ā, he nui ake i tā ētahi atu.
Waihoki, e para ana i te huarahi mā te pūngao whakahou me te whai i tētahi anamata toitū.
Kei te iho ko tō mātou koronga.
Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata.
He āki tēnei i a tātou ki te whakapau kaha kia hua ake ai he anamata pai ake mō ō tātou tāngata, mō ō tātou hapori, me Aotearoa.
Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwis than anyone else, leading the way with renewable energy and working toward a sustainable future.
At the heart is our purpose.
Taking care of tomorrow: connecting people and place today.
This pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.
Tā mātou arawātea | Our Opportunity:
As a Service Desk Analyst you'll be the friendly, first point of contact for all things IT — first level providing support to Mercury staff via phone, Slack, email, and our digital service portal.
From troubleshooting hardware and software issues to managing user onboarding, resolving tickets, and delivering excellent customer experiences, you'll play a key role in keeping our technology humming.
This is a hands-on, on-site role at our Newmarket corporate office, where you'll also provide walk-up support for our people.
Tāu e mahi ai | What you'll be doing:
Tāu ka kawe mai | What you'll bring:
Nice to have: Computer Engineering qualification, ITIL Foundation knowledge, or Microsoft Certified Professional.
Ngā tāpaetanga a Mercury (kua whakarārangihia ngā hua whānui ki tā mātou Whārangi Aramahi) | Mercury offers (full benefits are listed on our Career Page):
Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future.
Part of your role includes building your skillset and mindset through a variety of ways.
We believe this creates an energised, innovative and agile work environment where you will feel valued.
E koekoe te tūī, e ketekete te kākā, e kūkū te kererū
Every voice has its place - and together, we thrive.
At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation.
We know that some candidates may only apply for a role if they meet all of the criteria.
If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren't sure if you meet all of the criteria.
Please click 'apply' to submit your application.
If you require accessibility or assistance support from us during the application and selection process, please reach out to .
Please do not apply via this email address.
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Unlock Your Service Desk Potential: Insight & Career Growth Guide
Real-time Service Desk Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Desk in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3053 jobs in New Zealand and 631 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Service Desk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Mercury is currently hiring and seeking a Service Desk Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Desk Analyst Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mercury adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Desk Analyst Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Desk Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Service Desk Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Desk Analyst interview at Mercury, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mercury's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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