He whakahaere aronga-anamata a Mercury, e tuku ana i te pūngao me ngā whitimamao ki te mahi a tangata o Aotearoa, ā, he nui ake i tā ētahi atu.
Waihoki, e para ana i te huarahi mā te pūngao whakahou me te whai i tētahi anamata toitū.
Kei te iho ko tō mātou koronga.
Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata.
He āki tēnei i a tātou ki te whakapau kaha kia hua ake ai he anamata pai ake mō ō tātou tāngata, mō ō tātou hapori, me Aotearoa.
Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwis than anyone else, leading the way with renewable energy and working toward a sustainable future.
At the heart is our purpose.
Taking care of tomorrow: connecting people and place today.
This pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.
Tā mātou arawātea | Our Opportunity:
As a Service Desk Analyst you'll be the friendly, first point of contact for all things IT — first level providing support to Mercury staff via phone, Slack, email, and our digital service portal.
From troubleshooting hardware and software issues to managing user onboarding, resolving tickets, and delivering excellent customer experiences, you'll play a key role in keeping our technology humming.
This is a hands-on, on-site role at our Newmarket corporate office, where you'll also provide walk-up support for our people.
Tāu e mahi ai | What you'll be doing:
Tāu ka kawe mai | What you'll bring:
Nice to have: Computer Engineering qualification, ITIL Foundation knowledge, or Microsoft Certified Professional.
Ngā tāpaetanga a Mercury (kua whakarārangihia ngā hua whānui ki tā mātou Whārangi Aramahi) | Mercury offers (full benefits are listed on our Career Page):
Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future.
Part of your role includes building your skillset and mindset through a variety of ways.
We believe this creates an energised, innovative and agile work environment where you will feel valued.
E koekoe te tūī, e ketekete te kākā, e kūkū te kererū
Every voice has its place - and together, we thrive.
At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation.
We know that some candidates may only apply for a role if they meet all of the criteria.
If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren't sure if you meet all of the criteria.
Please click 'apply' to submit your application.
If you require accessibility or assistance support from us during the application and selection process, please reach out to .
Please do not apply via this email address.