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Reservations Sales Agent Job Opening In Queenstown – Now Hiring Millbrook Resort

Reservations Sales Agent

    New Zealand Jobs Expertini Expertini › New Zealand › Jobs › Queenstown › Information And Record Clerks › Reservations Sales Agent

Job description

The Role

We have an extensive range of luxury accommodation and experience at Millbrook Resort, the purpose of the role is to maximise revenue and profitability of the room sales, coupled with delivering a superior guest experience and assisting the reservations team with meeting and exceeding sales targets.

We are looking for someone with the ability to work efficiently in a busy office environment and has a passion for delivering unique and memorable guest experiences.

We are a collaborative team, delivering a high-end bespoke reservation service, which requires strong communication and interpersonal skills both over the phone and via email.

What does your Office look like?

A day in the life of a Reservations Sales Agent starts with a team brief to communicate tasks and a plan for the day.

The phone line is live from 9am to 5pm every day and is busy throughout the day, our Reservations Sales Agents are ready and prepared to take these calls as they come in and provide a five-star guest experience to all callers.

The inbox is also busy with guest enquiries for new reservations, assistance with existing reservations and internal enquiries - all of which are replied to within a 24-hour time frame to uphold our five-star guest service experience.

In between guest interactions there are projects and reports that are worked on and developed.

Success Profile

  • Reservations experience in five-star hotel / resort
  • Experience with Agilysys reservations system is highly desirable
  • Outstanding administration skill set, as well as a strong sales focus with a proactive approach
  • High level of attention to detail and exceptional time management and multitasking skills
  • Excellent communication skills, coupled with a can do attitude
  • Passion for service delivery at a five-star level
  • Maturity, initiative and confidence - ability to work in a challenging environment
  • Flexible to work weekends and public holidays
  • Enjoys working within a small team, and thrives working under pressure to meet tight deadlines

    • Location: Arrowtown, Queenstown

    Hours: Full time guaranteed 30/40 hours per week

    Required Skill Profession

    Information And Record Clerks


    • Job Details

    Unlock Your Reservations Sales Potential: Insight & Career Growth Guide


    Real-time Reservations Sales Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Reservations Sales in Queenstown, New Zealand, highlighting market share and opportunities for professionals in Reservations Sales roles.

    5399 Jobs in New Zealand
    5399
    199 Jobs in Queenstown
    199
    Download Reservations Sales Jobs Trends in Queenstown and New Zealand

    Are You Looking for Reservations Sales Agent Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Millbrook Resort adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying New Zealand laws and regulations

    What Is the Average Salary Range for Reservations Sales Agent Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Queenstown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Reservations Sales Agent?

    Key qualifications for Reservations Sales Agent typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Reservations Sales Agent?

    To improve your chances of getting hired for Reservations Sales Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Reservations Sales Agent Job Success

    Millbrook Resort interview tips for Reservations Sales Agent

    Here are some tips to help you prepare for and ace your Reservations Sales Agent job interview:

    Before the Interview:

    Research: Learn about the Millbrook Resort's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Reservations Sales Agent interview at Millbrook Resort, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Millbrook Resort's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Reservations Sales Agent Positions

    Setting up job alerts for Reservations Sales Agent is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!