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Urgent! Operations & Customer Service Agent (Part-Time) Job Opening In Blenheim – Now Hiring Avis Budget Group

Operations & Customer Service Agent (Part Time)



Job description

Overview

Operations & Customer Service Agent (Part-Time) – Blenheim Airport, Marlborough, New Zealand

We are hiring for a late-night, part-time role (20 hours per week) working the late shift.

You will be called a Rental Operations Agent and will assist customers with rental needs and promote products and services.

You may also help out back cleaning and preparing vehicles for the next customer.

Responsibilities

  • Greet and interact with customers at the counter; market products and services; process rental agreements and payments; provide information on rental rates and policies.

  • Resolve customer issues and complaints.

  • Check vehicles in and out; conduct inspections for damages; clean vehicles as needed.

Role specifics / Schedule

Part-time late-night shift (20 hours per week):

  • Monday: 15:00 – 20:30
  • Thursday: 15:00 – 20:30
  • Friday: 15:00 – 20:30
  • Saturday: 13:00 – 18:30

What We Are Looking For

This position typically requires excellent customer service skills, ability to sell, independence, and the ability to work in a fast-paced environment.

Some labouring-type work cleaning cars is expected.

To Be More Specific

  • Full, clean, valid Class 1 driver’s licence is essential.

  • Previous experience in retail, hospitality, customer service, or similar roles.

  • Ability to work in a fast-paced environment while delivering exceptional customer service.

  • Comfortable learning and using various computer systems to input rental information (training provided).

  • Ability to follow procedures and adhere to company guidelines and standards.

What’s On Offer

  • $25.11 per hour, plus earnings potential from sales incentive scheme.

  • Uniform & Parking provided.

  • Wellbeing programme including life insurance, discounted health insurance, and superannuation options.

  • Employee discounts on car rental across Avis Budget Group and partners.

  • Access to discounts from retailers and big brands.

  • Full training provided to help you achieve goals and reach potential.

About Avis Budget Group: We don't just rent cars.

We're changing the way people move.

Across our brands - Avis, Budget, Zipcar, and Apex - we lead the global mobility industry with more than 11,000 locations in about 180 countries.

With over 70 years of experience managing global fleets and a large connected car fleet, we are committed to innovation and moving mobility forward.

Locations: Blenheim, Marlborough, New Zealand

Seniority level

  • Entry level

Employment type

  • Part-time

Job function

  • Other

Industries

  • Travel Arrangements

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Required Skill Profession

Customer Service



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