Join Giltrap Group as a Workshop Controller
Giltrap Prestige - Aston Martin, Bentley and Lamborghini are looking for a Workshop Controller to join the team
This is a busy, fast-paced role, you will be working with experienced and dedicated, close-knit team, reporting directly to the Aftersales Manager.
Key Responsibilities
Managing the workshop team & workload
Effectively communicating to service advisors job status and ensuring jobs are completed on time
Immediately Reporting any job delays and issues
Managing Quality control
Ensuring manufacture warranty and internal processes are followed
About You
Our ideal candidate is someone who is proactive problem solver, with high written and oral communication skills, excellent project management, and a keen eye for detail.
You will need to be approachable, well-presented, and most importantly passionate about our brands and the automotive industry.
Your performance is key to the success of the service department and requires a large amount of dedication.
Qualifications
Experience with Super Luxury Brands
In depth knowledge in technical diagnosis and repair as well as electrical systems
Exceptional customer service skills with the desire to exceed expectations
Excellent analytical, decision making and problem-solving skills
Strong organizational and prioritization skills with the ability to multitask
Highly self-motivated and committed team-player
Ability to meet tight deadlines with attention to detail
Must be highly process driven
What We Offer
Ongoing training and opportunities to gain qualifications: We invest in your professional growth with continuous learning and development programmes.
Comprehensive CARE Programme for Health and Wellbeing: Our CARE Programme includes initiatives to support your physical, mental, and general wellbeing.
A paid day off on your birthday: Celebrate your special day with a paid day off on your birthday.
2 paid days off to volunteer at a community organisation: Give back to the community with two paid days off to volunteer at an organisation of your choice.
About Us
At Giltrap Group, we're more than just a business - we're a family-owned New Zealand company with a passion for cars and a commitment to our people.
Our shared vision is to be a great New Zealand company driven by the love of cars.
We excel in customer service and build enduring partnerships, by valuing each other, working together, and going the extra mile every time.
Accelerate your career with Giltrap Group
Apply today and become a part of the Giltrap Group whanau!
Reference # ****
Posted on 15 Oct ****
Closes on 25 Nov *******:00
Location(s) Central Auckland
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