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Urgent! Ux Writer (Part Time) Job Opening In Auckland – Now Hiring Nz Post

Ux Writer (Part Time)



Job description

UX Writer (Part-time, Job Share)
Company: NZ Post
Location: Mt Roskill, Auckland, New Zealand
Employment type: Part-time 24 hours per week (Mon/Tue/Wed).
Fixed term until October **** covering parental leave.
Flexible scheduling is possible.
About The Role
As a UX Writer, you will deliver great user experiences to our digital channels, supporting updates to content and optimizing our marketing campaigns to be more customer-centric.
Day To Day
Collaborate with the UX team to improve online tools by designing intuitive content flows and perfecting microcopy.
Use online research tools to observe NZ Post customer web interactions, and advocate for content and information architecture improvements.
Work with Marketing & Communications and Content Production teams to ensure online messaging is clear, engaging and relevant.
Drive the vision for product content, ensuring tactical execution to deliver cohesive product narratives across all digital touchpoints.
About You
Curiosity about customer behaviour and talent for writing clear, customer-focused digital copy.
Proven experience with qualitative and quantitative research methods and usability studies (online and in-person).
Strong analytical skills and an interest in behavioural analysis and statistical concepts.
Excellent communication and interpersonal skills, able to relay complex information simply and concisely.
Proficiency in online testing tools and presentation software to deliver high-quality, visually engaging content.
What You'll Love About Us
Opportunity to work with talented and creative people in an Agile/Scrum environment, sharing a passion for creating memorable digital experiences.
Joining the Team
Bring your passion for creating great customer experiences.
Apply today or download the full JD via the NZ Post website.
Important Dates
Applications close on 28 October ****.
Application Process
All successful applicants will provide proof of eligibility to work in New Zealand and will undergo security, reference, credit and possibly drug checks.
Preference will be given to candidates who apply directly through our online portal.
Agency applications are not accepted unless pre-approved.
Equal Opportunity
The NZ Post is proud to be Rainbow Tick certified and is committed to a safe, inclusive environment for all.
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