UX Writer (Part Time)

Job description

**UX Writer**NZ Post has a rich history and a bright future as we transform and disrupt our industry to be NZ's #1 delivery partner for e-commerce.Our talented in-house Digital team design, develop and continuously improve digital products and services for our customers.

It's an exciting time to join us and be part of the team creating best in class responsive websites, apps and digital retail interfaces.**Kōrero mō te tūranga – About the role**This is a part-time job share opportunity through to October 2026, stepping in to cover parental leave and working alongside another talented writer.

Ideally, you'd be on deck Mon/Tue/Wed (24 hours per week), but we're open to alternatives.As the **UX Writer**, you will deliver great user experiences to our digital channels, providing writing expertise to support updates to our content and help optimise our marketing campaigns to be more customer centric.Day to day, this is a varied role including:* Collaborating with the rest of the UX team to build and improve online tools by finding the most intuitive content flows and perfecting microcopy* Utilising online research tools to observe NZ Post customer web interactions, and using these insights to advocate for content and information architecture improvements* Working alongside our Marketing and Communications and Content Production teams to ensure all online messaging is clear, engaging and relevantYou'll drive a vision for product content, ensuring tactical execution to drive cohesive product narratives across all digital touchpoints within the product.

More than an advocate for our customers - you will have a vision for what truly great experiences can be and you will want to create the future of digital.**Mōu - About you**Key to your success in this role is your deep curiosity about how our customers behave, talent for writing clear, customer-focussed digital copy and proven experience with qualitative and quantitative research methods and usability studies (online and in-person).Your analytical skills and interest in behavioural analysis and statistical concepts will allow you to perform research, while your strong communication and interpersonal skills will allow you to relay complex information in a simple, clear, and concise manner and collaborate with cross-functional teams around the business.You will also be involved in regular presentations of visually and verbally engaging content, so you'll possess a proficiency in online user testing tools, and software that aids in the delivery of high-quality presentationsYou'll have the opportunity to work with like-minded, talented and creative people in an Agile/Scrum environment with a shared passion for creating memorable digital experiences.Bring your passion for creating great customer experiences to the team at NZ Post.

If this sounds like your next career move, apply today, or to find out the full requirements of the role please download the JD available via the NZ Post website.

If you require additional information, contact Michele Christie (Talent Partner) on **Applications for this position close on 28 October 2025***Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, sodon'tdelay and make sure you apply as soon as possible.**All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.

Some of our roles may also require a credit check and/or a drug test.**If you're interested in a role, please apply directly through our online portal.

No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles.

We won't consider candidates through agencies unless this has been previously approved.***There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in****.****We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.*** **Part-Time Job Share Opportunity (Mon, Tue, Wed)*** **Fixed term role until October 2026 to cover parental leave*** **Use your writing expertise to deliver great user experience to our digital channels*** **Based in Mt Roskill, Auckland**The easiest way to use the Job Search is to enter one or more words as Keywords and the Job Search will find jobs with any of your keywords in the skills, position title or location.

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Required Skill Profession

Software Development