Overview
We're looking for a Trade Account Manager Support legend to partner closely with one of our senior Account Managers who looks after our stable of key, high-revenue customers.
These are serious builders working on multi-lot housing developments — and they rely on us to source and deliver everything they need to complete their projects, on time and on budget.
Riviera Hardware Holdings LtdColumbus Coffee cafésDistribution CentreFrame & Truss Manufacturing PlantAnd let's talk Albany...
this is our flagship store and the largest hardware store in New Zealand!
With a Columbus Café, full trade offer, garden centre, and drive-thru, it's a fast-moving, high-energy environment where there's always something happening.
About the Role – engine room go-to problem solver.
From quoting and order management to sourcing specialized and hard-to-find building products, you'll play a critical role in keeping projects on track.
One moment you'll be coordinating direct-to-site deliveries, the next you'll be negotiating with suppliers to find that one unique product that keeps a housing development moving.
If you love variety, have strong commercial instincts, and thrive on making things happen, this is your kind of challenge.
Your Day-to-Day
Partner with a senior Account Manager to support top-tier trade customers
Source specialty and custom-made building products for housing developments
Prepare quotes, process orders, and follow up to ensure seamless delivery
Coordinate transport and logistics direct to site
Maintain clear communication and accurate data across all systems
Build strong relationships with suppliers and trade customers alike
What You'll Bring
Fluency in Mandarin and English (spoken and written) – strong business English is essential
Solid product knowledge across building and timber supplies, and confidence sourcing specialty items
Exceptional relationship and communication skills – you'll be liaising daily with builders and suppliers
High attention to detail and accuracy under pressure
Competence with Microsoft Office (Excel, Word, Outlook) AND WeChat
Calm, proactive, and resourceful – you get things done
Team spirit, positivity, and a sense of humour (we work hard, but we laugh harder)
Why You'll Love It Here
Competitive salary that reflects your experience
Generous staff purchase scheme at select Columbus Cafés and Mitre 10 stores
Career growth opportunities within New Zealand's leading home improvement group
Supportive team culture with variety, challenge, and momentum every day
What's Next?
join us Apply now – we'd love to meet you!
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