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Urgent! Tenant Service Coordinator (Fixed-Term) Job Opening In Bay-of-plenty – Now Hiring Ihc New Zealand
Be the welcoming voice and first point of contact for tenants, helping create positive housing experiences every day.
Fixed-Term (12-months) opportunity!
Based in Tauranga's Accessible Properties Office
Mo te tunga | About the role
Accessible Properties is seeking a
Tenant Service Coordinator
to be the welcoming first point of contact for our tenants.
You'll provide friendly and inclusive support via phone, email, and in person—managing maintenance requests, responding to inquiries, and ensuring smooth communication between tenants and internal teams.
This role also involves maintaining accurate records, coordinating tenant communications, and providing administrative support to deliver a seamless and accessible service for all tenants.
You'll also play a vital role in maintaining accurate records, coordinating tenant communications, and providing administrative support that contributes to a seamless, compliant, and accessible service for all tenants—no matter where they live.
Experience:
2-3 years in administrative or customer service roles, ideally within housing or property.
Experience leading a customer service team is a bonus!
Customer Focus:
Exceptional service and interpersonal skills, showing empathy, patience, and professionalism.
Communication:
Clear and confident verbal and written communication with tenants, colleagues, and contractors.
Technical Skills:
Proficient in Excel and experienced with databases or facilities management systems.
Teamwork & Resilience:
A calm, collaborative problem-solver who manages priorities effectively under pressure.
Nou te rourou | What's in it for you?
A meaningful role where your empathy and problem-solving skills make a genuine difference in people's lives.
The opportunity to work with a supportive, values-driven organisation committed to accessible and inclusive housing.
Exposure to a diverse range of tenancy and property management processes, building valuable experience in the housing sector.
A collaborative and caring team environment that values professionalism, respect, and continuous improvement.
The IHC Group is made up of our charitable programmes and three wholly owned subsidiaries, committed to supporting people with intellectual disabilities to lead satisfying lives in the community and to providing housing and tenancy services to people in need.
Me pehea te tuku tono | How to Apply
Submit an online application by selecting the 'Apply' button.
As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role.
If you have any questions about the application process, please email ******.
The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool.
We encourage candidates of all backgrounds to apply.
We welcome all kinds of diversity and the different perspectives such diversity brings to our work.
Applicants must have the legal right to work in New Zealand.
#J-*****-Ljbffr
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Unlock Your Tenant Service Potential: Insight & Career Growth Guide
Real-time Tenant Service Jobs Trends in Bay-of-plenty, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Tenant Service in Bay-of-plenty, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3118 jobs in New Zealand and 90 jobs in Bay-of-plenty. This comprehensive analysis highlights market share and opportunities for professionals in Tenant Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Ihc New Zealand is currently hiring and seeking a Tenant Service Coordinator (Fixed Term) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Tenant Service Coordinator (Fixed Term) Jobs Bay-of-plenty.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ihc New Zealand adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Tenant Service Coordinator (Fixed Term) Jobs New Zealand varies, but the pay scale is rated "Standard" in Bay-of-plenty. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Tenant Service Coordinator (Fixed Term) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Tenant Service Coordinator (Fixed Term), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Tenant Service Coordinator (Fixed Term) interview at Ihc New Zealand, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ihc New Zealand's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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