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Urgent! Technical Support Engineer - Azure / Identity And Access Management Job Opening In Auckland – Now Hiring Microsoft
Technical Support Engineer - Azure / Identity and Access Management
Join the Microsoft team as a Technical Support Engineer focused on Azure and Identity and Access Management.
This role is part of the Customer Experience and Success (CE&S) organization, where you will accelerate AI transformation for customers worldwide by delivering exceptional support and enhancing product experiences.
Responsibilities
Own, investigate, and resolve complex customer technical issues, acting as an advisor to customers and collaborating across teams.
Build and lead communities of practice, sharing knowledge through readiness programs, technical coaching, and mentoring.
Deepen technical and professional proficiency to resolve increasingly complex problems, supported by ongoing training and readiness efforts.
Collaborate with Microsoft Engineering and Supportability teams to identify potential product defects, proposing automation techniques and diagnostic tools that drive product improvement.
Qualifications
Required Qualifications:
5+ years of experience designing, implementing, and supporting complex enterprise solutions.
5+ years of technical background in one or more of the following: Identity Synchronization Technologies, Authentication and Authorization Management, Enterprise protocols (Kerberos, PKI, OAuth, SAML, WS-Fed), Identity Management, Federation, Security Management, B2B/B2C, Role-based access control, MFA.
Fluent English (reading, writing, speaking).
English proficiency tests (TOEFL, TOEIC, Cambridge) are a plus.
Flexibility to adapt working hours, including weekends and on-call rotations, with a willingness to accommodate schedule changes.
Preferred Qualifications:
5+ years of experience in technology support, training, consulting, architecture, development, network, data center operations, or IT administration.
Deep experience with Azure Active Directory, Identity Synchronization Technologies (DirSync, AAD Connect, FIM), Active Directory Federation Services (ADFS) or 3rd-party solutions (Shibboleth, CA SiteMinder, Okta, PING), Identity and Access Management, Office 365 Identity Management, Cloud Domain Management, and Cloud User Management.
Ability to meet Microsoft, customer, and government security screening requirements, including the Microsoft Cloud Background Check.
Microsoft is an equal opportunity employer.
Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), or any other characteristic protected by applicable local laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4891 jobs in New Zealand and 827 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Microsoft is currently hiring and seeking a Technical Support Engineer Azure / Identity And Access Management to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Engineer Azure / Identity And Access Management Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Microsoft adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Engineer Azure / Identity And Access Management Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Engineer Azure / Identity And Access Management typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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