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Urgent! Technical Support Analyst, Digital Applications & Product, Digital Services Job Opening In WorkFromHome – Now Hiring Waikatodhbnewsroom
# Technical Support Analyst, Digital Applications & Product, Digital ServicesHealth New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.**About the Role**We're looking for a Technical Support Analyst to join our Digital Services team and play a vital role in keeping our hospital and business applications and products performing at their best.
As the key resource for resolving technical issues, you'll provide support, troubleshoot problems, and ensure systems remain stable and reliable.But this role goes beyond just fixing issues—you'll contribute to knowledge sharing, documentation, and process improvements that lift our overall service delivery.
You'll also support application maintenance, enhancements, and collaborate with development teams to ensure our systems continue to meet the evolving needs of the organisation.
If you're someone who loves problem-solving, enjoys working with people, and wants to make a real impact, this role is a fantastic opportunity to grow your skills and career**About the Team/Service/ Location**Our Digital Applications & Products function is part of Digital Services and is at the heart of keeping Health NZ's applications & products connected, secure, and running smoothly.
We focus on making applications simpler, more reliable, and better aligned to the needs of our people and patients.
With dedicated teams structured around the applications and products they support, we deliver stability, faster improvements, and real value to clinicians, operational leaders, and end users nationwide.
By working closely with our Digital Delivery function, we're ensuring digital services aren't just fit-for-purpose but truly enable better healthcare across Aotearoa**About you**You'll bring a solid foundation in IT support, with a knack for solving problems and building positive relationships.
You're comfortable working across hardware, software, and systems, and you thrive in a collaborative, team-focused environment.* At least 1–2 years' technical support or IT experience, with strong troubleshooting skills* Hands-on experience with service management systems and processes (e.g., ServiceNow) and remote support tools, ideally in healthcare* Relevant IT qualification or certification (e.g., CompTIA A+), plus knowledge of operating systems, applications, networking, and IT security best practices* Strong teamwork and communication skills, with a commitment to applying Te Tiriti o Waitangi principles in your work**Working for Health New Zealand**Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.
We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community**.** We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.**How to Apply**To apply please click “apply now.” All applications must be submitted through our online careers' portal by Wednesday 22nd October.
If you have any questions about the role, please contact Jayme at *Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.** Work from your local Health NZ office – stay connected to your community while delivering nationwide digital health change* Permanent, full time role.* Be a part of our Digital Services team – shaping the future of digital healthcare for all New Zealanders| Location: | | | | --- | | New Zealand - All Locations - Work from where you are | |
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in WorkFromHome, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in WorkFromHome, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4891 jobs in New Zealand and 1481 jobs in WorkFromHome. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Waikatodhbnewsroom is currently hiring and seeking a Technical Support Analyst, Digital Applications & Product, Digital Services to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Waikatodhbnewsroom adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Analyst, Digital Applications & Product, Digital Services Jobs New Zealand varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Analyst, Digital Applications & Product, Digital Services typically include Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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