Urgent! Technical Support Admin - Coffee Care Job Opening In Auckland – Now Hiring Jde Peet'S
About JDE Peet'sJDE Peet's is the world's leading pure-play coffee and tea company, serving approximately 4,200 cups of coffee or tea per second, and is headquartered in the Netherlands.
For more than 265 years, we've been inspired by the belief that it's amazing what can happen over a cup of coffee.
We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands including Kiwi favourites such as Moccona, L'OR, Hummingbird, Bell Tea, Jed's, Ti Ora and more.
In ****, JDE Peet's generated total sales of close to 15 billion NZD and employed a global workforce of more than 20,000 employees.We offer our people a range of learning and development programs to support their personal growth and we believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way.Job TitleTechnical Support AdministratorJob DescriptionWe are looking for a Technical Support Administrator to join our technical team, you will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels etc) and administrative support to our skilled technicians maintaining our coffee machinery.You Will Be Responsible For (Not Limited To)Provide phone and email assistance on the technical service support lineCommunicate and liaise with internal technicians and OOH customers with the aim to resolve technical issues via phoneEscalate complex issues to appropriate teams and follow up until resolutionMaintain systems data including accurate records of customer interactions, technical issues, and resolutionsSupport the implementation of Salesforce to the businessLoad and facilitate oil channel general services monthlySetup, amend and terminate general services agreementsQualificationsAt least 2 years customer service experiencePrevious barista and coffee machine experience – AdvantageSAP experience – AdvantageStrong troubleshooting skills and ability to learn new technologies quicklyExcellent communication and interpersonal skillsComputer proficiencyAttention to detail and ability to prioritize tasks effectivelyValid unrestricted work visaPerksCompetitive salary, 3% KiwiSaver employer contribution and discretionary bonusEnjoy half a day off on your birthdayParental leave subsidy top up (in accordance with company policy)Income protection and life insuranceSubsidized medical insurance for you and your familyLearning and development programs to support personal growthQuarterly free staff boxes including a range of our coffee and tea brands, and access to discounted staff purchasesHow to ApplyShort cover letters (in the Message section) outlining your motivation to join JDE Peet's in this role are greatly appreciated.
Note: No applications are handled via e-mail.
We are currently only accepting applications of candidates who have already obtained legal rights to work in NZ without restrictions.LocationAuckland, New ZealandSeniority LevelMid-Senior levelEmployment TypeFull-timeJob FunctionOtherIndustriesConsumer Goods
#J-*****-Ljbffr
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4115 jobs in New Zealand and 660 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Jde Peet'S is currently hiring and seeking a Technical Support Admin Coffee Care to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Admin Coffee Care Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Jde Peet'S adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Admin Coffee Care Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Admin Coffee Care typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Admin Coffee Care, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Admin Coffee Care interview at Jde Peet'S, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Jde Peet'S's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Technical Support Admin Coffee Care is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!
