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Urgent! Technical Help Desk Representatives Job Opening In Wellington – Now Hiring Randstad

Technical Help Desk Representatives



Job description

Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving!
The Role
Multiple full-time positions available
Intake date - October ****
Must be flexible with days and hours throughout the week
Operate 7 days a week between 7am and 10pm, potential weekend work
Temporary contract (6 months) with a high chance of extension or permanent placement
Set shifts for predictable scheduling
3 weeks of paid training
Located in a modern office in central Wellington
Join a diverse, fun, and supportive environment
As a Technical Customer Support Representative, You Will
Be the first point of contact, providing technical customer service over the phone
Troubleshoot technical issues with customers
Log incidents and manage support processes
Sound like you?
Role
The ideal candidate will have a solid background in customer service or contact centres.
To succeed in this role, you MUST have:
Experience in a call centre environment (preferred)
Previous experience in a customer-focused role (essential)
Strong communication skills – both written and verbal
Excellent system skills and a confident understanding of technology
Problem-solving skills
Clear criminal history and credit check
NZ residency or citizenship
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
Skills
Customer service, call centre, contact centre, technical helpdesk
Qualifications
High school graduate
Education: College/Pre-University
#J-*****-Ljbffr


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    Unlock Your Technical Help Potential: Insight & Career Growth Guide


  • Real-time Technical Help Jobs Trends in Wellington, New Zealand (Graphical Representation)

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    • 7. Obeying New Zealand laws and regulations
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    Randstad interview tips for Technical Help Desk Representatives

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    • Other Openings
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