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Urgent! Technical Account Manager Job Opening In Gisborne – Now Hiring Varonis

Technical Account Manager



Job description

The Company:
Varonis (Nasdaq: VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity companies.
Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation.
Thousands of organizations worldwide trust Varonis to defend their data wherever it lives — across SaaS, IaaS, and hybrid cloud environments.
Customers use Varonis to automate a wide range of security outcomes, including data security posture management (DSPM), data classification, data access governance (DAG), data detection and response (DDR), data loss prevention (DLP), and insider risk management.
The Role:
We are seeking a motivated Technical Account Manager to provide onboarding and proactive ongoing value and support to Varonis customers.
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.
To be successful, you must be a motivated self-starter, committed to continuous self-development, and possess strong technical and customer service skills.
All Varonis employees are Customer Success Managers, and Technical Account Managers are the tip of the spear.
The Location:
We are considering candidates who can work remotely, located within the East Coast.
The Requirements:
Bachelor's Degree or equivalent experience
4+ years in a customer-facing role at a Cloud, Cyber Security, or Data Security & Privacy company
Experience working with Windows OS
Knowledge of enterprise IT, cloud, and security technologies
Outstanding customer service skills and ability to establish technical credibility
Excellent communication skills, both written and verbal
Proven problem-solving abilities
Commitment to customer success
Team-oriented mindset
Sales-oriented
Ability to work creatively and analytically in problem-solving
Willingness to travel up to 25%
The Responsibilities:
Ensure data protection from insider threats, cyber-attacks, and policy violations
Onboard customers to Varonis platforms and provide ongoing support
Conduct proactive health checks, training, and share best practices
Prepare and deliver quarterly reviews
Identify and promote upsell opportunities alongside Sales
Learn and develop expertise in new Varonis products and customer security ecosystems
Assist Account Managers and Sales Engineers with renewal risk management
Serve as the primary technical contact, supporting support and engineering teams
Advocate for customers internally to ensure feedback is captured and addressed
Engage with customers at all organizational levels
Research, manage, and resolve technical issues promptly
Escalate issues when necessary
Create knowledge base content for internal and customer use
Check out our Instagram page @VaronisLife to learn more about our culture!
Varonis is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.
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