Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Team Leader Credit Control.
New Zealand Jobs Expertini

Urgent! Team Leader - Credit Control Job Opening In Auckland – Now Hiring Rentokil Initial

Team Leader Credit Control



Job description

Inspire, lead, and make a real difference!

Rentokil Initial is searching for a dynamic and experienced Team Leader to head up our national Credit Control team in New Zealand.

If you're passionate about leading high-performing teams, optimising collections, and building strong commercial relationships, this could be the next big move in your leadership journey.

What We Offer:

  • Flexible hybrid work model after training
  • Southern Cross Health Insurance
  • A supportive, collaborative team across NZ and Australia
  • Access to a global network with career growth and development opportunities
  • Work in a multinational company committed to service excellence and people-first leadership

About the Role:

As our Credit Control Team Leader, you'll be responsible for leading a team of five, reporting directly to the Pacific Credit Manager.

You will provide essential guidance and support to your team, focusing on optimising collections processes and protecting company assets.

Your leadership will play a key role in minimising debt exposure while also nurturing strong commercial relationships.

What You Will Do:

  • Provide day-to-day leadership, coaching, and performance management to a high-performing Credit Control team
  • Act as the escalation point for complex or high-value customer and account issues
  • Maintain strong working relationships with key customers, regional managers, branches, and internal stakeholders
  • Attend regional meetings and visit customers when needed to resolve payment or service issues
  • Approve credit transactions, including write-offs, write-backs, and journals in line with policy
  • Monitor overdue accounts, negotiate payment arrangements, and manage external debt recovery partners
  • Analyse reports to track collection performance, reduce bad debt, and support continuous improvement
  • Ensure timely and accurate reconciliation of customer accounts and monthly reporting
  • Design and implement effective processes and systems to improve collections within trading terms
  • Manage accounts under external administration to minimise financial exposure and risk
  • Support internal and external audits through accurate reporting and documentation
  • Coordinate legal action for delinquent accounts where required
  • Partner with clients to understand their payment processes and offer tailored solutions
  • Work closely with Sales, Operations, and Business Managers to ensure proper account setup and accurate invoicing for key contracts

Essential Experience & Skills:

  • 3+ years of experience in credit/collections with team leadership responsibility
  • Proven ability to coach, engage, and develop team members
  • Strong interpersonal and communication skills
  • A solution-oriented, pragmatic, and empathetic leadership style
  • High emotional intelligence and the ability to lead through challenges
  • Strong proficiency in Excel and experience using credit control systems
  • Demonstrated ability to problem-solve complex financial and debt issues
  • Commitment to meeting deadlines and the ability to prioritise

Desirable Qualifications:

  • Diploma or Certificate in Financial Services, Credit, or Accounting
  • Experience working in a B2B environment
  • Previous experience in similar industries

Applicants currently must have the right to live and work permanently in New Zealand.

Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.

About us:

Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius.

As an international business services company, we employ over 68,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.

We hold strong to our values of Service, Relationships and Teamwork.

What truly sets us apart is our people.

We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.


Required Skill Profession

Financial Clerks



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Team Leader Potential: Insight & Career Growth Guide


  • Real-time Team Leader Jobs Trends in Auckland, New Zealand (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Team Leader in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3273 jobs in New Zealand and 730 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Team Leader roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Team Leader Credit Control Job?

    Great news! is currently hiring and seeking a Team Leader Credit Control to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Rentokil Initial adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying New Zealand laws and regulations
  • What Is the Average Salary Range for Team Leader Credit Control Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Team Leader Credit Control?

    Key qualifications for Team Leader Credit Control typically include Financial Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Team Leader Credit Control?

    To improve your chances of getting hired for Team Leader Credit Control, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Team Leader Credit Control Job Success
    Rentokil Initial interview tips for Team Leader   Credit Control

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Rentokil Initial's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Team Leader Credit Control interview at Rentokil Initial, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Rentokil Initial's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Team Leader Credit Control Positions

    Setting up job alerts for Team Leader Credit Control is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!