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Urgent! Support/Liaison Volunteer Position in Whangarei - Volunteering Northland

Support/Liaison Volunteer



Job description

Overview

Become a Support/Liaison Volunteer for the Rural Youth and Adult Literacy Trust (RYALT).

This is a meaningful role offering a fortnightly commitment each term, at times that suit you.

It can be one-off or ongoing.

Responsibilities

  • You will be given a spreadsheet of 5-6 names.

    You will be buddied with another volunteer.

  • Each buddy group will have someone who can call during the day (8am – 3pm) and someone who can call in the early evenings (3–5pm or 5-7pm).

  • You and your buddy will be able to message each other about who you have reached and who you are having trouble reaching.

  • We will provide you with a phone app so that calls won’t cost you anything and your number will not be the calling number that our students see.

  • The week before you start we will run a Zoom training and will record it for those who miss it – or so you can go back and listen to it again.

What We're Looking For

  • Be friendly, patient, love helping others, and willing to fill in answers on a spreadsheet while following a script.

  • Moderate technology skills.

    You will be required to download and use our messaging app, Slack, for communication, set up the phone app and fill in a spreadsheet.

  • We have tech support to help you learn these tools.

    Using them is an essential part of the role.

  • Ability to make a number of phone calls each day over two weeks.

  • Great if you can do this every term, but even once for a fortnight is appreciated.

About our students

  • Students range from those learning the alphabet to those wanting to write essays; most are somewhere in between.

  • They don’t have the skills they need for everyday life.

  • Our students range in age from 14 to 65 and are from all walks of life.

Requirements

Good computer skills • Excellent spoken English • Reliable • A friendly caring personality • Likes chatting on the phone

A Police background check is required for this role.

Time commitment

Two weeks once every term, either during the day (8 or 9am to 3pm) or in the early evening (3-5pm or 5-7pm).

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Required Skill Profession

Charity



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