As part of a global team, this Support Specialist, Platform role focuses on providing pro-active technical support and incident management services for Vista’s Cloud, SaaS, and managed service clients globally.
The Platform Support team delivers round the clock service, 365 days a year, from around the globe, so there may be a requirement to work outside of normal business hours, or on weekend days.
This may be on an occasional or ad-hoc basis or, scheduled on an on-call or rotating-day basis and any such after-hours work will be well coordinated and compensated for.
About the role
Proactive Services:
Platform:
Requirements
About you
About Vista
Vista is a world-leading company that makes software for the cinema industry.
Started in Auckland, New Zealand, over 25 years ago, we now serve cinemas, film distributors, and moviegoers worldwide.
Our HQ is in the City Works Depot in Auckland.
We have offices and subsidiary companies in Sydney, Los Angeles, London, Amsterdam, Cape Town, Shanghai, Mexico City, and Kuala Lumpur.
We use the latest technologies and offer a fun, agile and collaborative environment.
We continue to innovate and build our reputation as one of the best Kiwi tech companies to work for.
Shared Standards
Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group.
The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.
One Crew
We're a diverse team, in different places and functions, and we're at our best when we connect, help and collaborate.
Shine a Light
We communicate openly, we explain the why, and we ask when we don't understand.
We don't leave people in the dark.
Make it Happen
We make good things happen as people and as teams through our focus on delivery.
Chase Great
We challenge ourselves and each other to keep improving.
Benefits
You will be supported to continually learn and improve your tech skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.
We have a range of benefits that include:
If you enjoy a challenge and working in a dynamic and collaborative team, you’ll love working at Vista.
We value inclusivity celebrate diversity and are committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs or political opinion.
This commitment is reflected in all our employment policies and procedures.