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Urgent! Support Engineer (Plc And Hardware) Job Opening In Bay-of-plenty – Now Hiring Ricado Limited

Support Engineer (Plc And Hardware)



Job description

Direct message the job poster from RICADO Limited
Data & Innovation Leader | AI Product Strategist | Experienced in Startups, Digital Transformation, and IS Solutions | Driving Business Success...
RICADO is a forward-thinking technology company specialising in automation, control systems, and intelligent software solutions.
Based in New Zealand, RICADO serves a wide range of industries — including agriculture, infrastructure, and industrial automation — delivering cutting-edge systems that integrate hardware, software, and data analytics to help clients optimise performance, efficiency, and sustainability.
Responsibilities
Researching, designing, implementing, testing, commissioning, and documenting new hardware and software systems.
Programming of PLC and HMI used for the RICADO software.
Providing remote and onsite technical support
Being a member of the after-hours on-call team.
Troubleshooting and debugging performance issues
Working with vendors and hardware suppliers to implement and support systems
Supporting the hardware engineering team and software team.
Following industry-standard processes and procedures
Consulting with departments or customers on project status and proposals.
Provide training to users and fellow staff members
Desired Skills and Abilities
The ability to learn new technologies quickly
Excellent verbal and written communication skills
Ability to work well individually and in a team environment
Strong analytical and strong creative problem-solving skills
The ability to communicate complex procedures to other colleagues
Good personal time management
An ability to work in a fast-paced environment, with deadlines and work under pressure
Attention to detail and desire to probe further into data
Qualifications
While a bachelor's degree in computer engineering, Electrical Engineering, Mechatronics, or a related field is advantageous, it is not necessarily a prerequisite for a person who can demonstrate suitable experience, alternative training, and skills.
Working Knowledge and Experience Required
Minimum
Knowledge and interest in computer systems, servers, cloud systems and the latest technologies
Familiarity with a wide range of hardware devices, displays, IoT devices and network technologies
Strong understanding of wireless, cellular, Bluetooth, LoRaWAN and telemetry solutions.
Strong understanding of embedded software solutions and industrial PLCs
Ideal
Agricultural / Kiwifruit knowledge and experience
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