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Urgent! Support Analyst Job Opening In Waikato – Now Hiring Pathways Health Ltd
Hybrid working model + based in Hamilton
Additional Leave + 2 Paid Well-being Day
Ensure effective and efficient customer service, and technical support for Wild Bamboo customers.
Wild Bamboo is a software development company within the Wise Group, a family of charitable community-based organisations operating in the mental health and addiction sector.
Our mission is to provide specialist software and lead the way in information management for community organisations in New Zealand.
Our flagship product, Recordbase, is sophisticated, secure, web-based and easy to use.
It was developed by the sector for the sector, to meet their real day-to-day needs.
We are committed to enriching people, organisations and communities through smart information systems and services.
What we offer | Nga ahuatanga kei a matou
It matters to us that our kaimahi come to work every day with curiosity, enthusiasm and a deep sense of shared purpose.
Work is only one part of our lives, and making time for our whanau and ourselves is vital to leading a balanced life.
Flexible or hybrid working models
5 weeks annual leave (After 12 months employment)
2 paid wellbeing days per year
Additional employer kiwi saver contribution
HealthNow payment card - $250 per year to support the health and wellbeing of you and your whanau
Subsidised school holiday childcare programmes
Discounts at Southern Cross health insurance
Income protection insurance
This is a full-time role based in Hamilton.
You will be working Monday – Friday, 8:30am – 5pm with hybrid and flexible working supported.
Key tasks include responding to support calls, gathering requirements from new and existing customers, documentation (both internal specifications and end user guides), configuring Recordbase as applicable and user training.
Our preferred candidates will have:
A relevant tertiary degree or equivalent industry experience.
At least 3 years' experience in a technical or analyst role.
Working within a health or social sector environment
An enquiring, enthusiastic mind, keen to keep learning.
Problem solving customer requests
Analyse problems and provide clear recommendations
About the process | Mo te tukanga
Please upload a cover letter and introduce yourself to us as a teammate, be yourself and tell us why you want this job, the less generic you can make it, the better.
At Wild Bamboo, there is no such thing as the perfect candidate.
Let's be honest, seeing responsibilities and competencies listed out can be intimidating – sometimes imposter syndrome creeps in and makes us question our abilities.
Please know that we list all these things to give you a feel for what the role entails and who we are.
We hope you see them as an opportunity and an invitation, not a rigid checklist.
Closing Date | Ra Katinga :
23 August ****.
This role may close sooner if a suitable candidate is found.
Contact | Whakapa:
****** if you have any questions.
#J-*****-Ljbffr
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Unlock Your Support Analyst Potential: Insight & Career Growth Guide
Real-time Support Analyst Jobs Trends in Waikato, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Support Analyst in Waikato, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6325 jobs in New Zealand and 124 jobs in Waikato. This comprehensive analysis highlights market share and opportunities for professionals in Support Analyst roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Pathways Health Ltd is currently hiring and seeking a Support Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Support Analyst Jobs Waikato.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Pathways Health Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Support Analyst Jobs New Zealand varies, but the pay scale is rated "Standard" in Waikato. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Support Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Support Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Support Analyst interview at Pathways Health Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Pathways Health Ltd's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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