Lead and inspire the Ponsonby Karen Walker boutiqueCollaborate with Marketing and Design teams to uphold brand presentation standards.Competitive salary on offerKey responsibilities include, but are not limited to:Oversee all aspects of daily store operations, ensuring a premium customer experience.Lead the team to consistently exceed sales targets, KPIs, and budget expectations.Manage staffing plans, training schedules, and performance development.Deliver accurate and timely reporting, including weekly banking and financial summaries.Mentor and coach team members in Ponsonby and support development across the wider retail group.Lead recruitment, onboarding, and performance review processes.Execute visual merchandising strategies that drive engagement and conversion.Provide feedback on product placement and performance to inform future planning.Act as a senior support to the Head of Operations and Retail, contributing to training, communications, and strategic initiatives.The role comes with:Excellent training, support, and ongoing developmentA competitive salaryThe opportunity to step up and be a senior store manager in the group.
Contribute to training and operational support across other stores as neededBeautiful product and desirable staff discountAs the successful applicant, you will have:3 years+ in a fashion retail management roleProven sales results in a fashion retail environmentStrong leadership and people management skillsExcellent time management and operational skillsA desire to progress with a career in retail managementA passion for customer service and shopfloor styling, and salesIf you've been looking for a senior retail leadership role in fashion, with one of New Zealand's most iconic brands, then apply now and send your resume to Rachel Smart at ******.
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