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SRE/Observability Engineer Job Opening In WorkFromHome – Now Hiring One New Zealand


Job description

Why us

At One NZ we’re not just imagining the future, we’re building it.

Our purpose?

A better-connected Aotearoa New Zealand.

Kia renarena te taukaea i Aotearoa New Zealand.

Our ambition?

To become the most AI-enabled telco on the planet.

This isn’t just about our technology, It’s about you.

We’re investing in our people like never before… empowering them to grow, lead, and shape what’s next.

Through our AI School, access to world-class learning platforms, or career pathways that evolve with you, we create an environment where your curiosity thrives, and your skills accelerate.

Join us and be part of something extraordinary: connect with purpose and help redefine what’s possible.

Role Overview

As the SRE/Observability Engineer – Data & AI Platforms, you’ll lead the reliability, governance, and observability of One NZ’s Data & AI platforms to enable faster, incident‑free delivery.

You’ll embed best‑practice telemetry, readiness gates, and cost‑aware operations across the AI lifecycle, working cross‑functionally to align support models, resilience strategies, and FinOps controls.

This role combines hands‑on enablement with strategic influence to ensure our platforms remain secure, scalable, and production‑grade.

Responsibilities

  • Define SLIs/SLOs for core services and build dashboards and alerts using logs, metrics, and traces.

  • Continuously improve alert quality to reduce noise and increase actionability.

  • Set and own outcome targets such as MTTD, MTTR, recurrence rates, and change success.

  • Define severity levels, taxonomy, and communication SLAs.
  • Ensure on‑call readiness with partners, lead P0/P1 incident response and stakeholder updates, and drive post‑incident actions to closure.

  • Maintain a Known Error Database (KEDB), trend reporting, and a prevention backlog tied to SLO breaches.

  • Standardise resilience patterns including health checks, timeouts, retries, backoff strategies, and autoscaling.

  • Lead capacity and performance testing and enforce error‑budget policies.

  • Enforce tagging to surface product‑level costs, monitor budget variances and anomalies, and drive safe optimisations such as caching, batching, and model sizing.

  • Co‑define acceptance criteria for production and support readiness across security, privacy, observability, and FinOps.

  • Automate checks in CI/CD pipelines and enable fast, safe rollback.

  • Maintain current standards, diagrams, evaluation reports, and runbooks to ensure clean handovers and reduce single points of failure.

Qualifications

  • Experience with observability platforms such as Dynatrace or Datadog, and contextual platform credentials like Snowflake SnowPro Core.

  • Familiarity with Salesforce Data Cloud and its integration with SRE and observability workflows.

  • Proven track record designing SLIs/SLOs and error‑budget policies across multiple services, aligned to business criticality tiers and reporting standards.

  • Proven experience in building and operating logs, metrics, and traces at scale using OpenTelemetry pipelines and alert routing.

  • Skilled in improving alert signal‑to‑noise ratio and automating runbooks.

  • Strong understanding of data ingestion, identity resolution, harmonisation, segmentation, activation, and governance — with a focus on how Data Cloud supports AI/RAG use cases and observability.

  • Experience implementing CI/CD quality gates (security, readiness, tagging/showback), automated rollback, and evidence‑based change control.

  • Skilled in capacity, load, chaos, and disaster recovery testing.

  • Ability to surface cost‑to‑serve and drive safe optimisations.

  • Comfortable coordinating BAU and after‑hours operations with partners.

Benefits

  • One New Zealand is leading the way by ensuring you can have a truly balanced life.

    Most roles allow flexibility to work from home and flex your hours to enjoy work & whānau commitments.

  • A fully subsidised Southern Cross health insurance cover for you and your family.

  • Laptop, unlimited data plan and a market‑leading mobile phone.

  • Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.

  • Discounts on One New Zealand products, services and much more!

Tū hikitia rā, tū hāpainga.

Tū hāpainga, tū hikitia rā.

We stand to uplift, to support and to elevate others.

#J-18808-Ljbffr

Required Skill Profession

Networks & Systems


  • Job Details

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Unlock Your SRE Observability Potential: Insight & Career Growth Guide


Real-time SRE Observability Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for SRE Observability in WorkFromHome, New Zealand, highlighting market share and opportunities for professionals in SRE Observability roles.

22 Jobs in New Zealand
22
5 Jobs in Workfromhome
5
Download Sre Observability Jobs Trends in Workfromhome and New Zealand

Are You Looking for SRE/Observability Engineer Job?

Great news! is currently hiring and seeking a SRE/Observability Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at One New Zealand adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for SRE/Observability Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for SRE/Observability Engineer?

Key qualifications for SRE/Observability Engineer typically include Networks & Systems and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for SRE/Observability Engineer?

To improve your chances of getting hired for SRE/Observability Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for SRE/Observability Engineer Job Success

One New Zealand interview tips for SRE/Observability Engineer

Here are some tips to help you prepare for and ace your SRE/Observability Engineer job interview:

Before the Interview:

Research: Learn about the One New Zealand's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your SRE/Observability Engineer interview at One New Zealand, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the One New Zealand's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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