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Urgent! Service & Ux Design Lead Job Opening In Auckland – Now Hiring Accenture New Zealand
OverviewJoin Accenture Song, the world's largest digital agency.
We bring together designers, strategists, and developers to rethink how businesses work and how people experience them.
We're also part of Accenture, a global leader in technology and consulting.About The Role We're looking for a senior design lead with hands-on experience in enterprise platforms (think Microsoft Dynamics 365, Salesforce, ServiceNow, or similar).
The job is about taking complex business processes and turning them into clear, user-friendly experiences, often working within the standard design systems these platforms provide.
This role is about more than designing interfaces — it's about understanding whole services, mapping out user journeys, and creating experiences that connect people, processes, and platforms.
You'll partner with strategists, product managers, engineers, and business leaders to turn complex systems into simple, effective experiences.
As a senior team member, you'll not only deliver great design work but also provide direction, mentor others, and help grow our design practice.What You'll DoLead end-to-end design across both user experience and service design activities.Map and simplify business processes into user-friendly workflows within enterprise platforms.Explore and design the bigger picture of how people, systems, and services connect.Run research, interviews, and testing to understand needs and validate solutions.Translate insights into journey maps, service blueprints, and design concepts.Collaborate with product managers, engineers, and analysts to align user needs with technical and business requirements.Guide teams on making the best use of platform design patterns, extending them when needed.Mentor designers, support their growth, and help set standards for the team.Advocate for user-centred and service-centred design across stakeholders and clients.What We're Looking ForDeep experience in UX design, with strong service design skills.Proven experience designing within enterprise platforms like Dynamics, Salesforce, ServiceNow, or similar.Ability to connect big-picture service thinking with detailed UX execution.Strong skills in user research, journey mapping, process design, and blueprinting.Excellent communication and facilitation skills — comfortable engaging both technical and business stakeholders.Familiarity with accessibility standards and designing for enterprise-scale environments.Proven experience leading design teams and shaping enterprise transformation programmes.Ability to influence senior stakeholders and build support for user-centred approaches.Nice to HaveExperience in banking, financial services, or other regulated industries.Consulting or client-facing experience.Knowledge of agile delivery and product management practices.Diversity, Equity & InclusionWe know that great ideas come from different perspectives and experiences.
At Accenture Song, we welcome applications from people of all backgrounds, experiences and identities.
If this role excites you but you don't meet every single requirement, we'd still love to hear from you.BenefitsHolistic well-being program18 weeks paid parental leaveEmployee Share Purchase PlanStructured career development planLocal and international career opportunities – many of our team members have worked across the globeEmployee recognition programFlexible Work Arrangements - centered around supporting health and wellbeingWe are a WORK180 Endorsed Employer.
To see our benefits and policies, click here.
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Unlock Your Service Ux Potential: Insight & Career Growth Guide
Real-time Service Ux Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Ux in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3220 jobs in New Zealand and 665 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Service Ux roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Accenture New Zealand is currently hiring and seeking a Service & Ux Design Lead to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service & Ux Design Lead Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Accenture New Zealand adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service & Ux Design Lead Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service & Ux Design Lead typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service & Ux Design Lead interview at Accenture New Zealand, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Accenture New Zealand's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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