Urgent! Service & Sales Specialist - Full Time | Fixed Term Job Opening In Auckland – Now Hiring Coca-Cola Europacific Partners
OverviewAs a Service and Sales Specialist based within our National Contact Centre in Mt Wellington, you will be the first point of contact for our customers.
Your goal is to ensure a seamless and positive experience across phone, email, LiveChat, and other digital platforms.
You will handle inquiries, resolve issues, and promote our products, all while maintaining our commitment to exceptional service.
This is a Fixed Term contract until March ****.Your ImpactCustomer Engagement: Achieve service level objectives by managing your availability and ensuring prompt responses to customer inquiries.Issue Resolution: Address customer queries efficiently, ensuring timely resolutions in line with our service agreements.Feedback Promotion: Encourage participation in post-call surveys to gather insights and improve customer experience.Sales Support: Understand customer needs and provide tailored product solutions to enhance their experience.Accurate Data Management: Maintain meticulous records and ensure all interactions are logged accurately.Safety Commitment: Contribute to a safe workplace by adhering to health and safety practices.About YouKey skills and experience you'll bring to the role:2+ years in customer service or retail, with a focus on customer satisfactionStrong time management and problem-solving skillsAttention to detail and effective communicationSkilled in building relationships and collaborating with diverse teamsSelf-motivated, with the ability to work independently and with othersYour BenefitsYou'll get a fantastic package that includes:Free monthly product allowances to share with family and friends.3% KiwisaverGreat employee experiences including Coca-Cola Christmas in the Park, competitions, giveaways, and product launches.Free carparking at all CCEP locationsWorking at CCEPWe are exceptionally proud to be recognised as one of NZ's Best Employers several years in a row!
We are successful because we are passionate, hard-working, and committed to our products, our customers and each other.
CCEP is a place where people can grow, be happy and be well in a safe, open, and inclusive workplace.
We are committed to equal employment opportunities for all employees and to providing employees with a safe work environment free of discrimination and harassment.We welcome candidates from a wide range of backgrounds, including individuals with disabilities, unique health or mental health requirements, and/or those who embrace neurodiversity to apply for our roles.
If you need any accommodations or assistance during the recruitment process to ensure you can showcase your unique differences, please feel free to inform us in your application.CCEP is committed to the health and safety of all employees.
This role includes a pre-employment health evaluation process and drug test.
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Unlock Your Service Sales Potential: Insight & Career Growth Guide
Real-time Service Sales Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Sales in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8191 jobs in New Zealand and 1667 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Service Sales roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Coca-Cola Europacific Partners is currently hiring and seeking a Service & Sales Specialist Full Time | Fixed Term to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service & Sales Specialist Full Time | Fixed Term Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Coca-Cola Europacific Partners adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service & Sales Specialist Full Time | Fixed Term Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service & Sales Specialist Full Time | Fixed Term typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service & Sales Specialist Full Time | Fixed Term interview at Coca-Cola Europacific Partners, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Coca-Cola Europacific Partners's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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