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Urgent! Service & Sales Specialist Job Opening In Auckland – Now Hiring Tribe Recruitment

Service & Sales Specialist



Job description

3 days ago Be among the first 25 applicants
About The Company
This is your opportunity to join one of New Zealand's most recognisable and loved beverage brands, supporting a business that plays a key part in delivering everyday moments of refreshment and joy.
With a proud local presence and a focus on service excellence, this organisation brings iconic brands to life through great customer service, quality products and an energised team culture.
You'll be joining a company that champions community connection, collaboration, and delivering value through every customer interaction.
About The Role
As a Service & Sales Specialist, you'll be part of a busy inbound customer team helping to process orders, log equipment requests and support retail customers across phone, email, LiveChat, and digital platforms.
Working Monday to Friday between 7:30 AM and 5:30 PM (with staggered start times), you'll be based in their Mount Wellington office and supported with on-the-job training to set you up for success.
This is a full-time fixed term contract until 1 April ****.
Your Day-to-day Will Focus On
Accurate order processing
Proactive conversations with customers
Providing retail support that enhances customer loyalty and drives positive outcomes
You'll also have opportunities to promote new products and support customers with online self-service options.
About You
We're looking for someone who brings energy, accuracy, and a strong customer-first mindset.
You'll be a great fit if you have:
At least 2 years' experience in customer service – preferable in a contact centre environment (FMCG experience is also helpful but not essential!)
A positive, can-do attitude and willingness to get stuck in wherever needed
Strong attention to detail and ability to manage high volumes of interactions with accuracy
Confidence using systems – ideally Salesforce, SAP, and/or other contact centre tools
Great communication skills and a natural ability to build rapport
A proactive approach to problem-solving and a desire to deliver great outcomes
The ability to stay calm and focused under pressure
Apply Now!
The contact for this role is Georgia Irvine – **********.
Due to high volumes of applications, we strongly encourage you to apply directly through this ad to ensure we can provide all applicants with a timely candidate experience.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way.
We bring our whole selves to work.
We encourage inclusion in every single interaction.
We genuinely care about people and are curious about their stories.
We celebrate all points of view.
We will help you find your tribe, the same way we have.
We're all on a journey together so come along...
#J-*****-Ljbffr


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    Unlock Your Service Sales Potential: Insight & Career Growth Guide


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    Tribe Recruitment interview tips for Service & Sales Specialist

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    • Other Openings
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