Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Service Desk Engineer.
New Zealand Jobs Expertini

Urgent! Service Desk Engineer Job Opening In Invercargill – Now Hiring Platinum Recruitment

Service Desk Engineer



Job description

Service Desk Engineer

Publication Date 03 / 10 / 2025 Location Invercargill Type Permanent / Full Time Sector IT & Telecomms
Help Desk / Support Are you a tech enthusiast who enjoys problem-solving and delivering exceptional customer service?

We’re looking for a dedicated Service Desk Engineer to join a growing managed service provider.

If you thrive in a fast-paced environment, have a knack for troubleshooting, and want to grow your skills, this is the role for you!

Benefits on Offer:
  • Competitive salary package + health insurance
  • Comprehensive training and professional development on offer
  • Career advancement opportunities within a rapidly expanding company
  • Work with the latest tools and technologies
  • Supportive and collaborative team environment

  • About the role:
    You will provide Level 1 and 2 technical support via phone, email, and in-person while maintaining a high standard of customer service.
    The role also involves supporting staff onboarding and offboarding processes, such as account setup, hardware/software configuration, and providing training.

    Additionally, you will document support activities for knowledge sharing and work collaboratively with the IT team to improve service delivery.



    Required Skills:
  • Experience in IT support (Level 1-2), preferably in an MSP environment
  • Strong knowledge of Windows Server, Active Directory, and Office 365
  • Proficient in troubleshooting hardware, software, and network issues
  • Familiarity with ticketing systems and remote support tools
  • Excellent communication and customer service skills
  • Ability to prioritize tasks and manage time effectively in a high-pressure environment


  • Required Skill Profession

    Computer Occupations



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Service Desk Potential: Insight & Career Growth Guide