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Urgent! Service Delivery Manager Job Opening In Auckland – Now Hiring Infosys
Job description Role Overview:We are seeking a seasoned Senior Project Manager/ Program Manager with deep expertise in the Telecommunications domain to lead strategic initiatives for a prestigious Telco client in New Zealand.
The ideal candidate will have a proven track record of managing complex, multi-stream programs, engaging with senior stakeholders, and driving delivery excellence in an onsite client-facing role.Key Responsibilities:Lead end-to-end delivery of large-scale transformation programs across multiple business units.Act as the primary point of contact for client stakeholders, ensuring alignment of program goals with business objectives.Manage cross-functional teams including delivery leads, architects, business analysts, and vendors.Drive governance, reporting, and risk management across all program streams.Ensure adherence to timelines, budgets, and quality standards.Facilitate workshops, steering committee meetings, and executive briefings.Identify and resolve program-level issues and dependencies.Champion Agile/DevOps practices where applicable.Required Skills & Experience:12+ years of experience in IT program management, with at least 5 years in the Telecom domain.Strong understanding of Telco business processes (e.g., BSS/OSS, network operations, customer experience).Proven experience in managing onsite client engagements and multi-vendor environments.5+ Years of experience of leading Digital Experience projectsExcellent stakeholder management and communication skills.Experience with Agile, SAFe, or hybrid delivery models.Ability to work in a fast-paced, dynamic environment with cultural sensitivity.Preferred Qualifications:Prior experience working with Telco clients in ANZ region.Exposure to digital transformation, COTS products, SalesForce, Adobe stack.Familiarity with tools like JIRA, Confluence, MS Project, and ServiceNow.Role Overview:We are seeking a seasoned Senior Project Manager/ Program Manager with deep expertise in the Telecommunications domain to lead strategic initiatives for a prestigious Telco client in New Zealand.
The ideal candidate will have a proven track record of managing complex, multi-stream programs, engaging with senior stakeholders, and driving delivery excellence in an onsite client-facing role.Key Responsibilities:Lead end-to-end delivery of large-scale transformation programs across multiple business units.Act as the primary point of contact for client stakeholders, ensuring alignment of program goals with business objectives.Manage cross-functional teams including delivery leads, architects, business analysts, and vendors.Drive governance, reporting, and risk management across all program streams.Ensure adherence to timelines, budgets, and quality standards.Facilitate workshops, steering committee meetings, and executive briefings.Identify and resolve program-level issues and dependencies.Champion Agile/DevOps practices where applicable.Required Skills & Experience:12+ years of experience in IT program management, with at least 5 years in the Telecom domain.Strong understanding of Telco business processes (e.g., BSS/OSS, network operations, customer experience).Proven experience in managing onsite client engagements and multi-vendor environments.5+ Years of experience of leading Digital Experience projectsExcellent stakeholder management and communication skills.Experience with Agile, SAFe, or hybrid delivery models.Ability to work in a fast-paced, dynamic environment with cultural sensitivity.Preferred Qualifications:Prior experience working with Telco clients in ANZ region.Exposure to digital transformation, COTS products, SalesForce, Adobe stack.Familiarity with tools like JIRA, Confluence, MS Project, and ServiceNow.
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Unlock Your Service Delivery Potential: Insight & Career Growth Guide
Real-time Service Delivery Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Delivery in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3811 jobs in New Zealand and 795 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Service Delivery roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Infosys is currently hiring and seeking a Service Delivery Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Delivery Manager Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Infosys adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Delivery Manager Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Delivery Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Service Delivery Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Delivery Manager interview at Infosys, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Infosys's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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