Urgent! Service Delivery Manager Job Opening In Auckland – Now Hiring Crayon
Are you ready to be the central link and go-to expert who ensures operational excellence and customer satisfaction across your portfolio?
Do you want to join a team that keeps the services business connected, aligned, and running smoothly?
Do you want to be part of a company where curiosity fuels innovation and bold ideas turn into meaningful results?
Practical Information:
Location:
Auckland, New Zealand
| Reports to:
Operations Manager
| Visa Requirements:
Valid working visa for New Zealand
| Language Requirements:
Professional level English,
written and verbal | Work Arrangement:
Hybrid
As our new Service Delivery Manager, you will oversee the efficient and effective delivery of services, ensuring alignment with the customer's needs and high levels of customer satisfaction.
Key responsibilities:
Serve as the
primary relationship manager for assigned key customer accounts
Build and maintain trusted, long-term partnerships with senior customer stakeholders,
including occasional meetings with international stakeholders across various timezones
Understand each customer's business goals and align services to support their success
Proactively identify opportunities to expand services and add value within existing accounts
Ensure all contracted services are delivered in full and on time each month,
working on a rostered basis and assisting with escalations as needed
Your Competencies
3–5 years of experience in a similar role within a managed services provider environment
Solid working knowledge of IT systems and networks
Excellent relationship management skills,
with the ability to build rapport and understand technical needs
ITIL training or Azure certifications are advantageous,
with the ability to lead technical conversations in commercial settings with non-technical stakeholders
About You
You are a motivated and customer-oriented individual with proven leadership skills
You have effective collaboration and communication skills that enable you to engage directly with stakeholders at all levels and work efficiently as part of a team
You are a proactive self-starter who is comfortable working independently
What's on Offer?
At Parallo, we are committed to cultivating a dynamic and supportive work environment that empowers our employees to thrive.
You can expect competitive remuneration, opportunities for professional development, and a range of benefits that prioritise your well-being and work-life balance.
Accelerate your career by working with the most innovative and fastest-growing companies, harnessing the power of cutting-edge cloud technology
Hybrid working – work from home up to 3 days per week.
We also have an Overseas Working Policy to work remotely for up to 6 weeks per year
Celebrate your birthday or special occasion with a paid day off
Plenty of opportunities for your professional development
Health Insurance
Income Protection Insurance
Wellness programs celebrated companywide to help you focus on wellbeing
Sociable crew with great banter
Apply to join an award-winning employer!
At Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB).
We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness.
We welcome applications from individuals of all backgrounds, regardless of race, color, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations.
When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment.
If you require any assistance or reasonable accommodation during the application process, please let us know.
Why Crayon?
We believe in the power of technology to drive the greater good.
Crayon is a global, people-first, vendor-agnostic company headquartered in Oslo, with more than 4,000 colleagues in 46 countries.
We deliver first-class solutions to support customers build their commercial and technical foundation for a successful and secure cloud-first, digital transformation journey.
Our Culture & Values
We consider ourselves to be one big community.
Our core values of Integrity, Quality, Pace and Agility were written over 20 years ago based on our Nordic heritage and still hold true to our global environment.
We are committed to fostering an equitable work environment where everyone can reach their full potential.
Our inclusive culture celebrates and values individual differences, ensuring all voices are heard and respected.
Our Big Ambitions:
We have set big and bold ambitions for our ESG strategy revolving around championing diversity, transitioning towards a greener, net zero GHG emissions and becoming a leader in ESG Product development.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Service Delivery Potential: Insight & Career Growth Guide
Real-time Service Delivery Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Delivery in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3810 jobs in New Zealand and 795 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Service Delivery roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Crayon is currently hiring and seeking a Service Delivery Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Delivery Manager Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Crayon adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Delivery Manager Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Delivery Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Service Delivery Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Delivery Manager interview at Crayon, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Crayon's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Service Delivery Manager is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!