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Urgent! Service Coordinator - Technician Scheduling Job Opening In Auckland - other – Now Hiring Kings Recruitment Ltd
Modern offices | Wiri, South Auckland | Global Packaging Machinery Leader
Modern offices | Wiri, South Auckland | Global Packaging Machinery Leader
We’re looking for an exceptionally organised and customer-focused Service Coordinator to manage the scheduling, travel, and workflow of Field Service Technicians across the North Island — while delivering top-quality client communication and administrative support.
Join a leading global packaging company with a strong engineering focus, based in modern South Auckland offices, and play a pivotal role in keeping their service operations running seamlessly.
Supplying cutting-edge packaging machinery and automation solutions to food manufacturing plants nationwide, this company is recognised for innovation, quality, and service excellence .
Within the Machinery Service & Parts Division, you’ll be the key link supporting a team of 8–10 Service Technicians , ensuring smooth coordination and outstanding customer experiences.
Supportive, social, high-energy company culture – you’ll never be bored
Excellent induction and ongoing training
Modern offices and systems
Competitive salary plus 9% superannuation / KiwiSaver
Early start / early finish – Monday to Friday, 7am-3.30pm (must be available to take calls after these hours)
5+ years’ experience in a fast-paced coordination or scheduling role
Confident on the phone — you communicate clearly and follow up accurately in writing
Experience coordinating service technicians (advantageous)
Strong ability to liaise with engineers or technical professionals
Self-motivated, organised, and proactive with strong problem-solving skills
Professional, clear communicator (written and verbal)
Skilled in managing travel logistics and technician time efficiently; solid NZ geography knowledge
Proficient in Microsoft Office (Excel essential); SAP experience a bonus (can be taught)
Confident preparing quotes, invoices, and reports with high accuracy
Willing to learn technical documentation for machinery and parts
Energetic, upbeat, and a true team player
Schedule technicians for repairs, preventative maintenance, and follow-up work, updating SAP and FSM
Build strong relationships with staff and customers, positioning the company as the partner of choice
Provide administrative support to the Service Manager
Organise travel, accommodation, and process expenses for approval
Code and enter expenses into SAP
Maintain and update parts lists for each machine with technician input
Coordinate with technicians, parts staff, and warehouse staff to ensure spare parts availability
Collate Operations department timesheets
Prepare SAP quotes and service invoices
Assist with creating customer Preventative Maintenance Agreements
Generate weekly updates and reports
Provide after-hours administrative support for urgent customer needs (as required)
Please note:
Occasional after-hours work applies; a phone and laptop will be provided.
Applicants must have NZ work rights and be based in New Zealand
Due to the high volume of applications, we appreciate your interest; however, only shortlisted candidates will be contacted within 5 working days.
Please apply here, ideally with your CV in Word format.
A cover letter is not required.
Your contact for this role is
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Unlock Your Service Coordinator Potential: Insight & Career Growth Guide
Real-time Service Coordinator Jobs Trends in Auckland - other, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Coordinator in Auckland - other, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5122 jobs in New Zealand and 1275 jobs in Auckland - other. This comprehensive analysis highlights market share and opportunities for professionals in Service Coordinator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Kings Recruitment Ltd is currently hiring and seeking a Service Coordinator Technician Scheduling to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Coordinator Technician Scheduling Jobs Auckland - other.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Kings Recruitment Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Coordinator Technician Scheduling Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland - other. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Coordinator Technician Scheduling typically include Office & Administration, Ea, Pa & Secretarial and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Service Coordinator Technician Scheduling, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Coordinator Technician Scheduling interview at Kings Recruitment Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Kings Recruitment Ltd's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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