Senior Site Reliability / Gitops Engineer

Job description

Overview

Senior Site Reliability / Gitops Engineer role at Canonical.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.

Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.

The company is founder-led, profitable, and growing.

We are hiring a Senior Site Reliability / Gitops Engineer to our Information Systems (IS) team.

This role focuses on automation-first practices, Linux expertise, and driving operations automation across private and public clouds.

Job Summary

The IS team at Canonical supports and maintains all of Canonical's IT production services, running services used by over 60 million Ubuntu users.

As a Senior SRE & Gitops engineer you will drive operations automation to the next level, using open source infrastructure as code, CI/CD practices, and Canonical products for software operation automation.

You will contribute to product and open-source technology feedback by reporting bugs, writing pull requests, and collaborating with other teams.

You will be part of a global team of SREs that support Canonical’s company, customers, and the Ubuntu Community.

Responsibilities

• Drive the development of automation, Gitops in your team as an embedded tech lead
• Closely collaborate with the IS architect to align your solutions with the IS architecture vision
• Design and architect services that IS can offer to the organization as products
• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
• Automate software operations for re-usability and consistency across private and public clouds, considering distributed systems complexities
• Maintain operational responsibility for Canonical's core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain and use observability tools (Prometheus, Grafana, Elasticsearch); design, implement and maintain monitoring and alerting
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share experience and best practices with other team members in design sessions, mentorship, and collaborative work
• Carry final responsibility for time-critical escalations

Qualifications

• A modern view on hosting architecture, driven by infrastructure as code across private and public clouds
• A product mindset thriving to develop products rather than just solutions
• Python software development experience, with large projects
• Experience working with Kubernetes or other container orchestration systems
• Proven exposure to manage and deploy cloud infrastructure with code
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with various forms of Linux storage, from Ceph to Databases
• Hands-on experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelor's degree or greater, preferably in computer science or related engineering field
• Ability to communicate clearly in English via email, chat, video/voice calls, and in-person
• Motivated and able to troubleshoot from kernel to web, and willing to ask for help when appropriate
• Willingness to be flexible and learn quickly in fast-changing environments
• Be inspired by fast-changing environments; comfortable working within distributed teams
• Passionate and familiar with open-source, especially Ubuntu or Debian

Benefits

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source.

As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software.

We recruit on a global basis and set a very high standard for people joining the company.

Most colleagues at Canonical have worked from home since our inception in 2004.

Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

We are proud to foster a workplace free from discrimination.

Diversity of experience, perspectives, and background create a better work environment and better products.

Whatever your identity, we will give your application fair consideration.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Software Development

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Required Skill Profession

Quality Engineering