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Senior Manager, Retail Operations (New Zealand) Job Opening In Auckland – Now Hiring Adidas


Job description

Purpose & Overall Relevance for the Organization

  • Drive sustainable, profitable retail growth in New Zealand by leading the retail business to commercial success within the framework of Emerging Markets Consumer Excellence


  • Take full ownership of the New Zealand retail business, achieving or exceeding sales and profit targets




  • Champion a high-performance trading and service culture across Store Managers, District Managers, and Retail Back Office (RBO) teams




  • Inspire and motivate field and back-office teams to deliver outstanding commercial results and strengthen brand equity




  • Collaborate closely with the Retail Consumer Excellence Director and peer leaders to build a world-class, unified retail operation




  • Implement and uphold PAC Consumer Excellence standards across all retail and RBO processes




  • Continuously identify and execute local process improvements to enhance efficiency, reduce complexity, and boost field productivity


  • Key Responsibilities


  • Elevate stores to world-class performance through excellence in the 5 P’s — People, Product, Premises, Processes, and Profit




  • Coach Store Managers and build strong leadership pipelines to support business growth and succession




  • Ensure an exceptional consumer experience while maximising profitability across the store portfolio




  • Control OPEX, inventory, shrinkage, and stock accuracy in line with targets and budgets




  • Analyse KPIs and market trends to identify new commercial opportunities and make strategic recommendations




  • Set clear expectations, measure performance rigorously, and provide consistent feedback and accountability




  • Ensure full compliance with global standards for marketing, visual merchandising, and training




  • Partner with Country Manager NZ, HR, VM, Brand, SCM, and B&M teams to guarantee seamless store support and service excellence




  • Partner with the Retail Expansion team to evaluate new site opportunities and lead retail input into location strategy




  • Drive adherence to all Retail Consumer Excellence policies, adapting to local market needs where applicable


  • Key Relationships


  • Internal: Senior Director DTC, Director Retail Consumer Excellence, Consumer Excellence Team, B&M, Retail Operations, Real Estate, Sales Academy, Store Development, Country Manager NZ, Finance, Logistics, Retail HR, and Brand teams




  • External: Customers and local retail partners


  • Knowledge, Skills and Abilities


  • Proven retail leadership experience (10+ years), managing multi-store and district operations with strong commercial results




  • Exceptional people leadership — able to inspire, coach, and develop high-performing teams




  • Commercially astute with a deep understanding of P&L, budgeting, and business analytics




  • Strategic thinker with the agility to adapt and execute in a dynamic retail environment




  • Excellent communication, influencing, and presentation skills




  • Strong operational discipline and a passion for retail excellence




  • High proficiency in Microsoft Office and retail management systems




  • Mobility and flexibility to travel across New Zealand




  • Fluency in English


  • Requisite Education and Experience / Minimum Qualifications


  • Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)




  • Minimum 10 years’ experience in retail and trade marketing, ideally within apparel, fashion, footwear, or FMCG sectors




  • At least 5 years in senior retail operations leadership with direct accountability for sales, service, and inventory control


  • Required Skill Profession

    Top Executives


    • Job Details

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    Are You Looking for Senior Manager, Retail Operations (New Zealand) Job?

    Great news! is currently hiring and seeking a Senior Manager, Retail Operations (New Zealand) to join their team. Feel free to download the job details.

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    The Work Culture

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    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying New Zealand laws and regulations

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