Senior Information Technology Support Engineer
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Key Responsibilities
Onboarding Support: Set up workstations, including new computer configuration, software installation, peripheral setup, and first-day on-site support for new employees.
Technical Assistance: Provide helpdesk support (remote/on-site) to resolve IT issues, maintain office equipment (printers, meeting room devices), and ensure smooth daily IT operations.
Network & Security Management: Install and configure network devices, perform regular maintenance, implement security policies, and ensure system protection through updates and patches.
IT Asset Management: Maintain hardware inventory, track device usage, manage the asset lifecycle, and generate regular reports for management.
Project Support: Assist with IT infrastructure planning for new offices, including cabling, server setup, and IT training for employees.
Preferred Skills
Proficient in Windows and macOS operating systems, with the ability to install, configure, and troubleshoot common office software such as MS Office; familiar with basic configurations of Windows services such as AD, DHCP, and DNS.
Knowledgeable in basic networking concepts, with the ability to independently set up and maintain local area networks (LAN).
Highly responsible, with strong security awareness, attention to detail, and excellent communication and collaboration skills.
Prior experience in IT-related roles is preferred; experience in desktop support or technical support is a plus.
Seniority Level
Mid-Senior level
Employment Type
Part-time
Job Function
Information Technology
Industries
Technology; Information and Media and Information Services
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