Job Overview
Company
Momentum Consulting Group
Category
Business Operations Specialists
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Job Description
Senior Business Analyst Profession: IT & Business Transformation Role: Business Transformation Location: Auckland New Zealand Work Type: Contract Contact Email: Contact Phone: We’re after a Senior Business Analyst to join a Contact Centre transformation project that’s moving fast.You’ll work with stakeholders to define requirements, map customer journeys, and help deliver a modern, connected service experience.Experience with Genesys, Amazon Connect, or other leading contact centre platforms will set you apart.You’ll bring the BA fundamentals, including great communication, process mapping, and documentation skills, plus the capability to hit the ground running.If you’re ready to get stuck in and make an impact, apply now and start immediately.
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