Senior Business Analyst

Job description

OverviewAt Tower, we live and breathe our values - they are at the heart of every interaction.
Our people come first, we pride ourselves on creating a diverse and inclusive space that allows our people to thrive.
Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in and with.We also have a plan to lead our industry forward into a more customer-centric future with innovation and disruptive thinking, as a unique Kiwi and Pacific insurance provider operating for over 150 years, with roots all the way back to Dunedin.What you''ll be doingTower is transforming the Digital and Data landscape for Insurance in NZ and the Pacific.We are looking for a talented Sr Business Analyst in one of our cornerstone projects in customer data.
Your deep expertise in data analysis and any background in insurance will be invaluable for this role.We are looking for a self-starter who will challenge the status-quo, examine the logic and reasoning and brainstorm and collaborate with stakeholders to define the business needs and requirements.We are an Agile organization and will want our ideal candidate to have a background in Agile ways of working.You can expect to be across the following:Providing advice related to any aspect of business analysisMentoring and developing Junior BAs and contribute to the Practice CapabilityEmbrace agility and Lean thinking to deliver value early to customers.Improve and reimagine business processesWork towards a new normal by leading the requirements analysis and challenging comfort zones.Collaborate with squad members and other stakeholders to understand strategic imperatives and break them into actionable initiatives.Actively collaborate with the design team to understand our customers and their challenges.Using data analytics to better understand our customers to build better solutions.Understanding technology to enable new ways of working and new capabilities for Tower.Embrace customer journey view of delivery to plan, prioritise, and break up a quarter''s deliverables into Epics and stories.Own workshops and refinement sessions: to discover customers' requirements and organise pre-refinement and refinement sessions to progress user stories and requirementsShare knowledge and expertise with the Tower staff: Your expertise and knowledge should benefit Tower delivery team (BAs, Engineers and QA)What you''ll needTo be successful in this role, you will also be able to demonstrate the following:At least 8 years'' industry prior experience in Information Technology & IT and preferably in the insurance industryHave a 'customer first mind-set' and a bias for getting things doneCatalyst for innovation - you must think beyond a project or program, to a wider more seamless application of ideas and values.You shall be able to facilitate and promote collaboration between designers and the technical team members to come up with a feasible solution without dictating what the customer experience or technical implementation should be.
(Confluence, Jira and Miro are primary tools used for collaboration at Tower)Ownership of user stories/requirements - The Senior BA should not be the person who dictates design, customer experience, copy, technical solution or test approach, but they own the process of pulling all those elements together into a cohesive story that can be executed by the development team and tested by the QA team at Tower.Our commitmentWe pride ourselves on encouraging everyone to bring their whole selves to work, embracing diverse opinions, experiences, and backgrounds.
Our commitment is to create an inclusive workplace where our people come first, feel valued, safe, and respected.What we''ll bring to the tableIn addition to a competitive salary, we offer a range of perks and benefits to celebrate and look after our Tower employees.Highlights Include:16 weeks paid leave for the primary carer and four weeks paid leave for partners, for our Tower whanau in New Zealand and the PacificA paid day off on your birthday and the option to buy an additional eight days of leave.
So up to six weeks off!
Wellness leave instead of sick leave so you can proactively look after your health and wellbeingCareer growth - we promote internal capability; and support you with design-specific development and training opportunities; we also have programmes that recognise star performersFlexible workplace opportunities at our beautiful new Fanshawe St office packed with modern technologies, stand-up desks, open space and coffee machines in two large modern kitchens with cafe-inspired dining areasDiscounts on Tower insurance products of up to 50%Free Life Insurance of up to four times your annual base salaryRetail deals and discounts with Les Mills, JB Hi-Fi, PB Tech, The Coffee Club, Warehouse Stationery and moreApply nowReady to embark on a journey where your experience truly matters in the heart of New Zealand and the Pacific`s insurance industry?
If you are excited about defining a new era of insurance, submit your resume and a detailed cover letter highlighting your impactful career.We''re eager to get the right person on board as soon as possible.
We don''t have set closing dates, so we''ll start reviewing applications as they come in.
Don''t wait—apply now to make sure you''re considered.
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