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      Urgent! Salesforce Functional Analyst Job Opening In Auckland – Now Hiring Sg Consulting Limited
Talent Acquisition Lead | Australia & New Zealand
Role Overview: We are seeking an experienced Salesforce Functional Analyst to play a pivotal role in designing, configuring, and enhancing Salesforce CRM solutions.
The ideal candidate will possess deep functional expertise across Sales Cloud, Service Cloud, Experience Cloud, and preferably Financial Services Cloud (FSC).
You will act as a bridge between business stakeholders and the technical team, translating business requirements into Salesforce-driven solutions that align with enterprise objectives and deliver measurable business value.
Key Responsibilities:
Requirement Elicitation & Analysis: Collaborate with business stakeholders to gather, document, and prioritize business requirements, ensuring alignment with Salesforce platform capabilities and business goals.
Functional Solution Design: Translate business requirements into scalable Salesforce solutions, defining data models, system behaviours, and process automations leveraging Salesforce best practices.
Salesforce Configuration: Configure Salesforce objects, fields, workflows, flows, page layouts, validation rules, and automation to meet business needs without extensive custom code.
Domain Expertise: Apply deep understanding of Salesforce Sales Cloud, Service Cloud, Experience Cloud, and preferably Financial Services Cloud to optimize business processes such as lead-to-cash, customer service, and partner engagement.
Process Improvement: Analyze existing CRM and customer-facing processes, identifying opportunities for simplification, automation, and improved user experience.
Integration & Data Management: Work with integration and data teams to ensure consistent, accurate, and synchronized data across Salesforce and external systems.
Testing & Validation: Develop test scenarios, support QA and UAT activities, and validate solutions meet business and functional expectations.
Documentation & Training: Prepare functional design documents (FDDs), process maps, and user training materials.
Support change management and user adoption.
Collaboration: Partner with Salesforce Architects, Developers, and Administrators to ensure solutions are technically sound, scalable, and aligned with platform standards.
Continuous Improvement: Stay up to date with Salesforce releases, roadmap features, and industry trends.
Recommend new capabilities to enhance business value.
Qualifications & Experience:
Bachelor's degree in Information Technology, Business, Computer Science, or related discipline (or equivalent experience).
5+ years of experience as a Salesforce Functional Analyst or Business Analyst with hands-on involvement in Salesforce CRM projects.
Proven expertise in Sales Cloud, Service Cloud, Experience Cloud, and ideally Financial Services Cloud (FSC).
Strong knowledge of Salesforce configuration – objects, workflows, flows, validation rules, and Lightning App Builder.
Salesforce certifications such as:
Salesforce Certified Administrator (ADM 201)
Salesforce Business Analyst (SBA)
Salesforce Sales Cloud or Service Cloud Consultant
Financial Services Cloud Accredited Professional (preferred)
Excellent analytical and problem-solving skills with the ability to translate business requirements into Salesforce functionality.
Experience with Agile/Scrum delivery methodologies (user stories, acceptance criteria, backlog management).
Proficiency with tools like Jira, Confluence, Lucidchart, Visio, and Microsoft 365 for documentation and collaboration.
Strong communication skills, able to interface effectively with both business users and technical teams.
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Unlock Your Salesforce Functional Potential: Insight & Career Growth Guide
Real-time Salesforce Functional Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Salesforce Functional in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 336 jobs in New Zealand and 93 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Salesforce Functional roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Sg Consulting Limited is currently hiring and seeking a Salesforce Functional Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Salesforce Functional Analyst Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sg Consulting Limited adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Salesforce Functional Analyst Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Salesforce Functional Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Salesforce Functional Analyst interview at Sg Consulting Limited, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sg Consulting Limited's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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