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Sales Support Coordinator Job Opening In Auckland – Now Hiring Office Max


Job description

Help our sales staff, customers & suppliers in this varied admin role.

If you're tech savvy & organized & can work at pace - this will keep you busy

  • Support our sales teams with your admin skills creating quotes & proposals
  • Monday to Friday 830-5pm with no weekend work
  • 5 minutes off highbrook motorway exit with free parking onsite

  • The Role - Sales Support Coordinator


    In this role you will report to one of our Sales Support Team Leads and provide sales coordination support by being the crucial link between our salespeople, customers, and suppliers.


    In this busy role you will generate quotes and proposals, complete sales reporting, and help to source alternative product options for our customers and salespeople, while keeping all records up to date in our CRM (Salesforce).


    We are looking for people who can learn new systems quickly and enjoy problem solving while managing multiple tasks and cases.

    You will be someone who likes to provide proactive support and identify solutions that will make a difference for our customers.

    We use Salesforce as our CRM, if you have experience using this tool it would be beneficial.


    Your key responsibilities are:


  • Ensure customer information and activity is up to date and updated in Salesforce CRM
  • Complete sales support administrative tasks including keying orders, creating quotes and proposals, and written communications with customers and suppliers
  • Provide customers with alternative product options should the existing stock item no longer be available
  • Undertake analysis of alternative products for customers
  • Troubleshoot and collaborate with internal and external stakeholders to ensure timely resolution of customer/order issues
  • Act as conduit between Sales and Sales Support functions
  • Ensure all order processing, including preparing orders, amending orders, stopping and cancelling orders, is in line with OfficeMax Sales Support quality guidelines 

  • What you will bring:


  • 2+ years' experience as Sales Support team member preferred
  • Commitment to customer satisfaction
  • Empathetic and adaptable interpersonal skills
  • Good oral and written communication skills
  • Demonstrated problem solving ability
  • Attention to detail
  • Understanding processes and systems
  • Sound knowledge of Microsoft Office Suite, Word, Excel
  • 2 years' experience with Salesforce and Pronto preferable

  • People and Culture


  • Develop your skills with a personalized development plan
  • Free parking onsite with a café
  • Great people! A business you can be proud to work for!

  • Our brand is deceiving.

    When you think OfficeMax, you think office and stationery products.

    And sure, that is what we sell - but we are more solutions focused, more customer centric, and more about supporting and partnering with our customers and suppliers, than what you may assume.


    As a distributor and business partner to over 30,000 business customers across Aotearoa, our workplace solutions have to be vast - a near endless shopping aisle if you will.

    Whether your customer is a scientific marine reserve or an advertising agency or a restaurant - every business across the motu has a need for one, if not all, of the solutions we provide.

    Opportunities are endless and as a business, we are prepared to evolve.


    OfficeMax has built our brand on a reputation and delivery of service you can be proud to represent.

    We are successful because we are prepared to evolve, adapt, and learn, in order to provide a true partnership - whether it be with our customers and communities, or suppliers and business partners, or most importantly with our people.


    We have a focus on growth - for our people, our solutions, and our customers.

    Our aim is to support the growth of your capabilities by providing learning opportunities that allow you to take accountability for your career direction.


    Not only are we people focused, but we are hugely passionate about being accountable for our sustainability footprint and our support to Barnardos 0800 What's Up line, Aotearoa New Zealand's only helpline for children and teenagers.

    We are also proud to be Government partners of the Ikura project, where we provide free period products to education providers across the country.


    By joining OfficeMax, you are choosing a business that prioritises diversity of culture and thought.

    You will bring your growth mind-set, a lens of curiosity and enjoy the challenge of constant evolution.

    No one day is the same! - haere mai, come join us!

    Required Skill Profession

    Information And Record Clerks


    • Job Details

    Unlock Your Sales Support Potential: Insight & Career Growth Guide


    Real-time Sales Support Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Sales Support in Auckland, New Zealand, highlighting market share and opportunities for professionals in Sales Support roles.

    9233 Jobs in New Zealand
    9233
    1685 Jobs in Auckland
    1685
    Download Sales Support Jobs Trends in Auckland and New Zealand

    Are You Looking for Sales Support Coordinator Job?

    Great news! is currently hiring and seeking a Sales Support Coordinator to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Office Max adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying New Zealand laws and regulations

    What Is the Average Salary Range for Sales Support Coordinator Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Sales Support Coordinator?

    Key qualifications for Sales Support Coordinator typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Sales Support Coordinator Job Success

    Office Max interview tips for Sales Support Coordinator

    Here are some tips to help you prepare for and ace your Sales Support Coordinator job interview:

    Before the Interview:

    Research: Learn about the Office Max's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Sales Support Coordinator interview at Office Max, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Office Max's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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