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Urgent! Reservations Agent Job Opening In Queenstown – Now Hiring Hilton
Overview
Working for Hilton.
Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness centre, eforea spa and outdoor terrace with lake views.
Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.
Our unique location in Queenstown offers two Hilton properties to choose from – Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown – and our Team Members have the opportunity to work across both properties.
Hilton is a leading global hospitality company with a portfolio of 18 world-class brands, over **** properties in 119 countries and territories, and a Hilton Honors loyalty program.
Our Team Members are at the heart of it all.
What will I be doing?
In your new role as a Reservations Agent, you will be responsible for delivering excellent customer service for every guest, every time.
You will be working in a fast-paced environment where multi-tasking and a good eye for detail are necessary.
You will ensure brand service standards are met to the highest quality so our guests' experience meets their expectations of the Hilton Brand.
In your role you will:
Be responsible for the accurate recording and processing of reservations
Maximise room sales through pro-active selling techniques
Develop and maintain relationships both internally and externally
Provide prompt and efficient service while meeting the hotel's brand standards
What are we looking for?
The ideal candidate will have a passion for delivering an exceptional customer experience.
To be successful in this role, you should maintain the attitude, behaviours, skills and values that follow:
A highly professional telephone manner and excellent communication skills
Outstanding administrative and organisational skills
Intermediate computer proficiency
Well-presented, organised and calm personality
Be a team player in everything that you do
Fluent English essential, additional languages an advantage
At least one year's experience in a customer service related role within the hospitality industry or experience in a reservations environment
Have a high level of knowledge of the local area
A degree or diploma in Hospitality, Hotel Management an advantage
Thrive at Hilton
Thrive at Hilton is our Team Member Value Proposition.
It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member's professional needs.
See how this innovative program could help you achieve your personal dreams:
Workplace flexibility (work life balance)
Professional leadership development framework
Worldwide career opportunities
Access to Hilton University and over **** online learning programs
Free events and activities
Discounted gym membership
Free staff meal and daily dry-cleaned uniform
Discounted hotel accommodation and F&B rates globally
Participate in ongoing recognition programs
Diverse by nature and inclusive by choice
Support to participate in a variety of local volunteer activities
Fast track to Hilton Honors Silver status as a Team Member
When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members.
Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best.
Get insights into work at Hilton by searching @hiltoncareers on Facebook, LinkedIn and Instagram.
Work Locations
Hilton Queenstown Hotel
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Call Center and Reservations
#J-*****-Ljbffr
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Unlock Your Reservations Agent Potential: Insight & Career Growth Guide
Real-time Reservations Agent Jobs Trends in Queenstown, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Reservations Agent in Queenstown, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 746 jobs in New Zealand and 80 jobs in Queenstown. This comprehensive analysis highlights market share and opportunities for professionals in Reservations Agent roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hilton is currently hiring and seeking a Reservations Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Reservations Agent Jobs Queenstown.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hilton adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Reservations Agent Jobs New Zealand varies, but the pay scale is rated "Standard" in Queenstown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Reservations Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Reservations Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Reservations Agent interview at Hilton, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hilton's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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