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Urgent! Reinstatement Operations Manager Job Opening In Nelson – Now Hiring Go Traffic Management Limited

Reinstatement Operations Manager



Job description

Reinstatement Operations Manager
Department: Welsh Water
Employment Type: Permanent
Location: Nelson
Description
As a Reinstatement Manager, you will be responsible for managing reinstatement teams working as part of our client's contract.
Working to meet the needs of the client, you will provide technical expertise and experience, as part of a team, to deliver a first-class service to our customers.
You will be able to engineer solutions on site and focus your teams on completing work right first time.
You will work with the scheduling team ensuring programmes are managed and delivered accordingly.
You will provide support to ensure that the company's work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems.
Key Responsibilities
Have operational responsibility for the reinstatement teams and their in-day activities
Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management
Manage all other resources e.g. materials and plant
Carry out team briefings with teams on a monthly basis
Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams
Manage the defect programme and ensure that KPIs are met and Highway Meetings are attended
Use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours
Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed
Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement
Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur
Experience and Qualifications
Strong knowledge of NRSWA and reinstatement standards
Experience managing reinstatement operations (backfill, tarmac, surfacing teams)
Proven leadership and team management across multiple sites
Effective planning, scheduling, and resource management
Strong focus on H&S compliance, quality, and customer service
Commercial awareness — cost control, job costing, and subcontractor management
Excellent stakeholder and client communication
Analytical, organised, and solution-focused under pressure
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer.
We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly.
We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important.
By applying for this role, you agree to the terms of our privacy policy.
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