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Regulatory Support Officer Job Opening In WorkFromHome – Now Hiring Auckland Council


Job description

Regulatory Support Officer – Auckland Council

We are seeking a full‑time, permanent Regulatory Support Officer to join the Building Consent team at our central Auckland Hub.

The role reports directly to the Team Leader and is based in Auckland CBD with flexible hybrid working options.

Opportunity highlights

  • Opportunity for personal development and professional career growth
  • Flexible hybrid working opportunity
  • Permanent full‑time position – Auckland CBD location

Responsibilities

  • Provide end‑to‑end support for all consenting applications in the department for Building Consents.

  • Deliver high quality customer excellence to internal and external customers.

  • Ensure the accuracy and consistency of regulatory consent data.

  • Handle all customer inquiries and complaints related to financial disputes, invoicing, and regulatory applications, ensuring satisfactory outcomes.

  • Work on refunds and account reconciliations.

Qualifications

  • Excellent written and oral communication.

  • Minimum 4 years of previous experience in a business administration and customer service role.

  • Confidence with complex databases and information.

  • Experience managing financial account reconciliations & customer disputes.

  • Prior experience in building consenting or code compliance certificate applications in SAP is an advantage.

  • Proficiency with Microsoft Office applications (Word, Excel, etc.).

  • Understanding of building legislation is desirable; SAP experience is a plus.

Benefits

Auckland Council offers a range of employee benefits and proudly supports flexible working options where possible.

Equal Employment Opportunity

Auckland Council is an equal opportunity employer (EOE) and is committed to providing a working environment that embraces and values diversity and inclusion.

If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Appointment Details

Salary range $60,216–$62,000 (based on skills and experience).

Our employer Kiwisaver contribution is additional to base salary offered.

Applications close Sunday, 2nd November 2025.

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Required Skill Profession

Hr Services


  • Job Details

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Unlock Your Regulatory Support Potential: Insight & Career Growth Guide


Real-time Regulatory Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Regulatory Support in WorkFromHome, New Zealand, highlighting market share and opportunities for professionals in Regulatory Support roles.

4057 Jobs in New Zealand
4057
1110 Jobs in Workfromhome
1110
Download Regulatory Support Jobs Trends in Workfromhome and New Zealand

Are You Looking for Regulatory Support Officer Job?

Great news! is currently hiring and seeking a Regulatory Support Officer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Auckland Council adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Regulatory Support Officer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Regulatory Support Officer?

Key qualifications for Regulatory Support Officer typically include Hr Services and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Regulatory Support Officer Job Success

Auckland Council interview tips for Regulatory Support Officer

Here are some tips to help you prepare for and ace your Regulatory Support Officer job interview:

Before the Interview:

Research: Learn about the Auckland Council's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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During the Interview:

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Final Thought:

To prepare for your Regulatory Support Officer interview at Auckland Council, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Auckland Council's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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