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Project Operations & Client Services Manager Job Opening In Manawatu – Now Hiring Webtech®/ Creative


Job description

Overview
Project Operations & Client Services Manager (Parental Leave Cover)
Fixed-Term – 12 Months | Palmerston North Webtech® / Creative / Cloud
About Us
About Us
Webtech® is a full-service creative and IT Firm based in Palmerston North.
We help businesses across New Zealand bring together technology, creativity, and strategy — from managing IT systems and cybersecurity to designing brands, websites, and digital content.
We're a small but high-performing team that values communication, trust, and getting things done right.
The Opportunity
The Opportunity
We're looking for a highly organised Project Operations & Client Services Manager to join us on a 12-month parental leave cover.
You'll be the central link between our clients and internal teams — coordinating projects, managing schedules, and ensuring everything runs smoothly from idea to delivery.
If you're someone who loves structure, communication, and variety, this is your chance to play an important part in our team.
What You'll Do
Lead and manage projects — from discovery and scoping through to delivery — across both our Creative and Cloud teams.
Oversee large-scale website builds, ensuring milestones, budgets, and client expectations are met.
Plan and coordinate digital marketing campaigns, working alongside our design, content, and technical specialists.
Schedule team workloads, track project progress, and maintain visibility across all active jobs.
Manage client communication — provide updates, capture feedback, and ensure clear next steps.
Review and prepare job tickets for billing in Autotask and Xero, ensuring everything is accurate and ready for invoicing.
Identify process improvements and help refine how we manage projects, timelines, and team collaboration.
Support the Managing Director with project forecasting, reporting, and resourcing.
What You'll Bring
Agency experience is a major advantage — you understand the pace, priorities, and client-facing expectations of a creative or digital environment.
3+ years' experience in project management, client service, or operations, ideally within a creative, marketing, or IT agency.
Proven ability to manage multiple projects and deadlines simultaneously.
Strong communication skills — confident with clients, clear with team members.
Excellent organisation, time management, and attention to detail.
Proficiency with digital tools and systems (Autotask, Xero, Microsoft 365, or similar).
A proactive, solution-focused mindset — you keep things moving and know how to get results.
The Details
Type: Fixed-term (12 months parental leave cover)
Hours: Full-time (approx.

40 hours per week)
Location: Palmerston North office
Reports to: Managing Director
This fixed-term role covers the duties of an employee on parental leave.
Depending on business needs and performance, there may be an opportunity for the role to continue or transition into a permanent position — however, no guarantee of ongoing employment is given.
Work across both creative and technology sectors
Supportive, down-to-earth team culture
Real variety in your day and the chance to make a difference
Opportunity to help shape systems and workflows in a growing business
?
Ready to keep projects and people running smoothly?
Apply now with your CV and a short cover letter to ******
#J-*****-Ljbffr

Required Skill Profession

Other General


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Unlock Your Project Operations Potential: Insight & Career Growth Guide


Real-time Project Operations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Project Operations in Manawatu, New Zealand, highlighting market share and opportunities for professionals in Project Operations roles.

4267 Jobs in New Zealand
4267
28 Jobs in Manawatu
28
Download Project Operations Jobs Trends in Manawatu and New Zealand

Are You Looking for Project Operations & Client Services Manager Job?

Great news! is currently hiring and seeking a Project Operations & Client Services Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Webtech®/ Creative adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Project Operations & Client Services Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Manawatu. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Project Operations & Client Services Manager?

Key qualifications for Project Operations & Client Services Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Project Operations & Client Services Manager?

To improve your chances of getting hired for Project Operations & Client Services Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Project Operations & Client Services Manager Job Success

Webtech®/ Creative interview tips for Project Operations & Client Services Manager

Here are some tips to help you prepare for and ace your Project Operations & Client Services Manager job interview:

Before the Interview:

Research: Learn about the Webtech®/ Creative's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Project Operations & Client Services Manager interview at Webtech®/ Creative, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Webtech®/ Creative's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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