Job Overview
Company
NTT America Solutions, Inc.
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Job Description
**Want to be a part of our team?**
We are looking for a Project Administrator / Operations Administrator to join our Database Solutions team to administer the daily operations for the delivery of projects, reporting, and risk management.
This role is a permanent position and is open to candidates in Sydney, Melbourne or Brisbane.
**Working at NTT**
+ Ensure job management and time recording procedures adhered to by the New Zealand / Australian technical teams.
+ Liaise with Office Manager to ensure time/job procedures followed by team and ready for month end processing.
+ Monitor professional services engagements are consistently being delivered on time and to budget.
+ Track profitability of client projects to ensure they are coming in within budget.
Escalate problem projects if budget is going to be exceeded.
+ Provide support to ensure month end processing is completed in the necessary time frames.
+ Continually review all internal billing and administrative processes to identify and recommend on process/system improvement.
+ Maintain excellent working knowledge of internal systems.
Be the ‘champion’ for the internal systems to ensure they are meeting the needs of the technical and accounts teams.
+ Ensure training requirements for new staff is completed.
Organise and conduct training for staff as required.
+ Provide project and operational management support to large accounts as required.
+ Manage process for implementing new customers/partners.
Ensure all technical teams understand processes and locations of support documentation.
**What will make you a good fit for the role?**
+ At least 2 years experience as a Project Administrator or Operations Administrator
+ Experience working with CRM tools and intermediate proficiency with Microsoft Office
+ Exceptional communication skills, both written and verbal
+ Team player and ability to work independently
+ Ability to manage and engage stakeholders
Is innovation part of your DNA?
Do you want to enable a connected future for people, organizations, and society?
Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue).
We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider.
Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.
We employ 40,000 people across 57 countries.
By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world.
Innovation is part of our DNA.
We believe it’s key to what makes us different.
So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world.
The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport.
Together we enable the connected future.
You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent.
A place where you will be at the heart of our success!
About NTT America Solutions, Inc.
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