Operations & Systems Coordinator- Fixed term

Operations & Systems Coordinator- Fixed term page is loaded## Operations & Systems Coordinator- Fixed termlocations: Auckland - Centraltime type: Full timeposted on: Posted 6 Days Agotime left to apply: End Date: October 23, 2025 (6 days left to apply)job requisition id: JR **Working with the AA | Me mahi tahi tatou ki AA**For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members.**What You'll Be Doing | Mō te Tūranga**This is a 7 month fixed term role.

As an Operations & Systems Coordinator, you will provide day-to-day administrative support to our Mobility Team, playing a key role in ensuring smooth operations across our Auto Centre and Vehicle Inspections networks.

You will work closely with the team to assist with system updates, maintain accurate records, and support key service processes.**Your responsibilities will include:*** Assisting with the development, publication, and rollout of policies, procedures, and system updates, including AA Check updates* Liaising daily with Mobile Inspection Managers to ensure seamless and consistent service across the Inspections network* Preparing and publishing product performance reports on Pre-Purchase inspections for relevant managers* Providing Vehicle Inspectors with day-to-day support and guidance on issues related to daily runs, customer queries, and AA Check system challenges* Managing the allocation and tracking of customer complaints related to inspection services* Processing customer credits, performing daily banking transactions, and supporting accurate financial reconciliation to maintain smooth financial operations**About You | Mōu** To thrive in this role, you'll bring a solid background in administration and exceptional customer service skills, along with a proven ability to build and manage relationships effectively.

While not essential, experience in the motor industry would be a bonus, providing valuable insight and industry-specific knowledge.* Strong computer literacy and confidence using various systems* Excellent multitasking skills with the ability to manage competing priorities and adapt to unexpected challenges* A proactive approach to follow-through and ensuring tasks are completed to a high standard* Sound problem solving and decision-making skills**What We Offer | Ngā āhuatanga kei a mātou*** Free AA Membership for you and your whānau* NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver* Hybrid working arrangement* Training available / career developmentHere, we offer a lot more than roadside assistance.

We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

This is a great opportunity to make a real impact in a trusted organisation that values people, professional development, and continuous improvement*Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.

We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.**We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes.

We want you to know that if you feel like you don't meet all the requirements, please still get in touch.

We'd love to korero to see if you might be a great fit for the role.*### Our WhyOur purpose of caring for our Members and the people, spaces and places that are important to them drives us and connects us as a team.
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