Register Login

  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Get Resume Score
New Zealand Jobs Expertini

Operations & Service Delivery Manager Job Opening In Auckland – Now Hiring Sandfield

Operations & Service Delivery Manager

    New Zealand Jobs Expertini Expertini › New Zealand › Jobs › Auckland › Other General › Operations & Service Delivery Manager

Job description

OverviewCrossfire is an expert integration platform, seamlessly connecting data and automating processes across our customers' internal and external ecosystems.
Crossfire is a part of Sandfield, a NZ software company with a team of over 170.
We're a Kiwi-owned company that's been around since 1989.
Our work facilitates high-performance supply chains for Mainfreight, Qube, HW Richardson, and Booths and keeps millions of orders and data points flowing for Foodstuffs.
It also manages business finances for Team Global Express and Green Acres, helps fill seats on the Interislander for KiwiRail, looks after security services for First Security, and books parking spaces through ParkMate—plus so much more.We are continuing to grow with ambitious plans, and are now looking for an Operations and Delivery Manager to help us support those plans.
This is a new senior role within the team, where you will be central to ensuring the smooth, high-quality, and client-focused delivery of services within Crossfire.
You'll drive operational excellence, oversee project success, and champion customer satisfaction, all while contributing to Crossfire's growth and financial success.This is an exciting opportunity to join a highly successful team and work closely with the Head of Crossfire.
To be successful, you will have worked in an operational role within a technology business where you made a tangible difference in driving operational excellence.
Key to this role is your excellent organisational and planning skills, with a focus on continual process improvement, and a customer-centric approach to providing technology solutions.You will be responsible for:Maintaining a high-level awareness of all ongoing projects (including internal product development), tracking their status, identifying potential risks, and ensuring they are progressing towards successful deliveryMaintain consistent and proactive communication with key customers to ensure strong and healthy relationships.
Act as a primary escalation point for significant service-related concernsPreparing governance reports and leading governance meetings with customersKeeping all internal and external stakeholders (clients, leadership, development teams) informed and up-to-date on project statuses, key milestones, and any critical issuesEnsuring that all customer inquiries, feedback, and support requests are addressed and resolved in a timely and professional mannerProactively managing client expectations regarding service capabilities, timelines, and scope, especially when changes or challenges ariseChampioning the adoption of robust processes, risk mitigation strategies, and quality standardsEnsuring established processes and standards are consistently followed by all team members to maintain expected qualityImplementing strategic initiativesYou will enjoy:Joining a Purpose-Driven Team: Crossfire is passionate about making technology work seamlessly, optimising business processes, and enabling digital transformation for clientsA Supportive Team: Our collaborative culture is at the centre of everything we do at Sandfield, and it makes it a pretty special place to work.
We know this because people also don't tend to leave—the average length of stay is more than five yearsCulture of Continuous Improvement: Work in an environment that actively seeks to refine processes and standardise projects, fostering innovation and efficiencyInfluence & Contribute: Have the opportunity to influence critical aspects of service delivery, from process design to providing direct feedback to product teamsHave some Fun: We have regular social events, Fun Food Evenings, and a well stocked fridgeEnjoy the freedom and opportunity of working with a small independent team, with the security of a large organisation.
Our shared offices are located in the heart of Ponsonby with stunning views and all the amazing cafes/eateries in the area.You can check out more about Sandfield and what it's like working for us here
#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

Related Jobs

Sandfield hiring Operations & Service Delivery Manager Job in Auckland, Auckland, New-Zealand
Sandfield
Auckland, Auckland, New-Zealand
Sandfield hiring Operations & Service Delivery Manager Job in Auckland, Auckland, New-Zealand
Sandfield
Auckland, Auckland, New-Zealand
Infosys Limited hiring Service Delivery Manager Job in Auckland, Auckland, New-Zealand
Infosys Limited
Auckland, Auckland, New-Zealand
RWA People hiring Service Delivery Manager Job in Queenstown, Otago, New-Zealand
RWA People
Queenstown, Otago, New-Zealand
Infosys hiring Service Delivery Manager Job in Auckland, Auckland, New-Zealand
Infosys
Auckland, Auckland, New-Zealand
Crayon Group hiring Service Delivery Manager Job in WorkFromHome, Auckland, New-Zealand
Crayon Group
WorkFromHome, Auckland, New-Zealand
NZ Post hiring Service Delivery Manager Job in Greymouth, West Coast, New-Zealand
NZ Post
Greymouth, West Coast, New-Zealand
Nz Post hiring Service Delivery Manager Job in Greymouth, West-coast, New-Zealand
Nz Post
Greymouth, West-coast, New-Zealand
Infosys Limited hiring Service Delivery Manager Job in Auckland, Auckland, New-Zealand
Infosys Limited
Auckland, Auckland, New-Zealand
Infosys hiring Service Delivery Manager Job in Auckland, Auckland, New-Zealand
Infosys
Auckland, Auckland, New-Zealand
Crayon Group hiring Service Delivery Manager Job in Auckland, Auckland, New-Zealand
Crayon Group
Auckland, Auckland, New-Zealand
Rwa People hiring Service Delivery Manager Job in Queenstown, Otago, New-Zealand
Rwa People
Queenstown, Otago, New-Zealand
Datacom hiring Service Delivery Manager Job in Auckland, Auckland, New-Zealand
Datacom
Auckland, Auckland, New-Zealand
Nz Post hiring Service Delivery Manager Job in Greymouth, West-coast, New-Zealand
Nz Post
Greymouth, West-coast, New-Zealand
Allrecruits Ltd hiring Service Delivery Manager Job in Auckland, Auckland, New-Zealand
Allrecruits Ltd
Auckland, Auckland, New-Zealand
Infosys Limited hiring Service Delivery Manager Job in Auckland, Auckland, New-Zealand
Infosys Limited
Auckland, Auckland, New-Zealand
Crayon hiring Service Delivery Manager Job in Auckland, Auckland, New-Zealand
Crayon
Auckland, Auckland, New-Zealand
NZ Post hiring Service Delivery Manager Job in New Zealand
NZ Post
New Zealand
Infosys hiring Service Delivery Manager Job in Auckland, Auckland, New Zealand
Infosys
Auckland, Auckland, New Zealand
Infosys hiring Service Delivery Manager Job in Auckland, Auckland, New Zealand
Infosys
Auckland, Auckland, New Zealand
NZ Post hiring Service Delivery Manager Job in New Zealand
NZ Post
New Zealand
SeaLink New Zealand Limited hiring Maritime Operations Delivery Manager Job in Auckland, Auckland, New-Zealand
SeaLink New Zealand Limited
Auckland, Auckland, New-Zealand
SeaLink NZ hiring Maritime Operations Delivery Manager Job in Auckland, Auckland, New-Zealand
SeaLink NZ
Auckland, Auckland, New-Zealand
Sealink Nz hiring Maritime Operations Delivery Manager Job in Auckland, Auckland, New-Zealand
Sealink Nz
Auckland, Auckland, New-Zealand
Sealink New Zealand Limited hiring Maritime Operations Delivery Manager Job in Auckland, Auckland, New-Zealand
Sealink New Zealand Limited
Auckland, Auckland, New-Zealand
Sealink New Zealand Limited hiring Maritime Operations Delivery Manager Job in Auckland, Auckland, New-Zealand
Sealink New Zealand Limited
Auckland, Auckland, New-Zealand
stefvanmeer hiring Service Delivery Manager (External) Job in Kaiapoi, Canterbury, New-Zealand
stefvanmeer
Kaiapoi, Canterbury, New-Zealand
CyberCX Pty Ltd hiring Senior Service Delivery Manager Job in WorkFromHome, WorkFromHome, New-Zealand
CyberCX Pty Ltd
WorkFromHome, WorkFromHome, New-Zealand
Cubic Corporation hiring Operational Service Delivery Manager Job in Wellington, Wellington, New-Zealand
Cubic Corporation
Wellington, Wellington, New-Zealand
Cubic hiring Operational Service Delivery Manager Job in Wellington, Wellington, New-Zealand
Cubic
Wellington, Wellington, New-Zealand
Cubic Defense hiring Operational Service Delivery Manager Job in Wellington, Wellington, New-Zealand
Cubic Defense
Wellington, Wellington, New-Zealand
Ryhr hiring General Manager - Service Delivery Job in Manawatu, Manawatu-wanganui, New-Zealand
Ryhr
Manawatu, Manawatu-wanganui, New-Zealand

Unlock Your Operations Service Potential: Insight & Career Growth Guide


Real-time Operations Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Service in Auckland, New Zealand, highlighting market share and opportunities for professionals in Operations Service roles.

4924 Jobs in New Zealand
4924
1015 Jobs in Auckland
1015
Download Operations Service Jobs Trends in Auckland and New Zealand

Are You Looking for Operations & Service Delivery Manager Job?

Great news! is currently hiring and seeking a Operations & Service Delivery Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sandfield adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Operations & Service Delivery Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Operations & Service Delivery Manager?

Key qualifications for Operations & Service Delivery Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Operations & Service Delivery Manager?

To improve your chances of getting hired for Operations & Service Delivery Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Operations & Service Delivery Manager Job Success

Sandfield interview tips for Operations & Service Delivery Manager

Here are some tips to help you prepare for and ace your Operations & Service Delivery Manager job interview:

Before the Interview:

Research: Learn about the Sandfield's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Operations & Service Delivery Manager interview at Sandfield, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sandfield's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Operations & Service Delivery Manager Positions

Setting up job alerts for Operations & Service Delivery Manager is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!