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Urgent! Operational Support Specialist Auckland Chubb Operations Job Opening In Auckland – Now Hiring Chubb Deutschland Gmbh
Role Overview
The Operational Support Specialist is responsible for ensuring the smooth and efficient delivery of installation and service activities within Chubb Service Delivery.
This role works under general supervision to perform a range of operational support activities, working closely with customers and internal teams to meet operational targets, manage service and install cycle times, and support the achievement of key business and customer delivery targets in line with WorldClass standards and compliance requirements.
The specialist plays a vital part in resource planning, managing preventative maintenance schedules, and speeding up the transition from job completion to invoicing helping to improve both customer satisfaction and business performance.
New Zealand residency or citizenship is a requirement for this position.
Key Responsibilities
Perform operational activities and maintain accurate records under general supervision.
Monitor and optimise operational processes to achieve business and customer delivery targets, meeting WorldClass standards and ensuring compliance.
Respond to fairly complex email and phone enquiries.
Act as a primary point of contact with customers, ensuring timely and effective communication.
Manage service and install cycle times to ensure projects and service requests are completed efficiently.
Support resource planning and smooth out preventative maintenance schedules to ensure efficient allocation of technicians and timely completion of maintenance tasks.
Improve the productivity of technicians through proper and accurate planning of jobs and resources.
Provide ongoing support to technicians in the field to ensure jobs are completed efficiently and safely.
Actively support and promote a strong safety culture across all operational activities.
Support faster and more accurate invoicing through timely task completion and documentation.
Review data entry for accuracy and maintain databases and records.
Generate reports for management as required.
Assist in meeting service level agreements (SLAs) and contractual requirements.
Contribute to standardising procedures and maintaining robust operational documentation to drive continuous improvement.
Skills & Experience
Proven organisational and communication skills.
Experience in an operational, service delivery, or customer support environment.
Strong attention to detail and ability to manage multiple tasks.
Ability to work collaboratively and adapt to changing priorities.
This role forms a critical foundation for operational effectiveness and customer delivery within Chubb Service Delivery, ensuring alignment with WorldClass standards and compliance requirements, and supporting a culture of safety in all aspects of operations.
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Unlock Your Operational Support Potential: Insight & Career Growth Guide
Real-time Operational Support Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Operational Support in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4073 jobs in New Zealand and 642 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Operational Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Chubb Deutschland Gmbh is currently hiring and seeking a Operational Support Specialist Auckland Chubb Operations to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Operational Support Specialist Auckland Chubb Operations Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Chubb Deutschland Gmbh adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Operational Support Specialist Auckland Chubb Operations Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Operational Support Specialist Auckland Chubb Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Operational Support Specialist Auckland Chubb Operations interview at Chubb Deutschland Gmbh, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Chubb Deutschland Gmbh's products or services and be prepared to discuss how you can contribute to their success.
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