Urgent! Night Guest Services Agent / Porter (Front Office 10Pm-06.30Am) Job Opening In Auckland – Now Hiring Accor
Company Description
Join us at Accor & Pullman Auckland, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are.
You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
At Pullman Auckland, we see the familiar differently, delivering pioneering experiences blending innovative work+ event spaces with vibrant social atmosphere for business, leisure and local guests.
Our service promise, 'Progress Together, Anytime, Anywhere,' empowers us to embrace others progress as our own by seeking opportunities, connect with meaning and make an impact.
A visionary change agent who actively seeks opportunities and forges meaningful connections to create a lasting impact.
Hospitality is a work of heart,
Join us and become a Heartist.
Job Description
As the Night Guest Services Agent / Porter, you embody Pullman's progressive values through your presentation, personality and energy.
You are the welcoming presence in the lobby during evening and overnight hours, ensuring guests feel safe, supported, and well-cared-for.
With a wealth of brand, hotel and city knowledge, guests instinctively turn to you for assistance.
By connecting meaningfully with guests, you will become a familiar face and source of inspiration for progressive ideals for guests and Heartist alike.
Your Primary Responsibilities Will Include
Welcome guests and visitors from around the world, building relationships with new and returning guests and creating an atmosphere of genuine conviviality.
Ensure accuracy and professionalism with information and payments during arrivals and departures.
Be present and visible in the lobby, easily identifiable by guests, and anticipate their needs by promptly responding to queries and requests.
Assist with the transfer, storage and handling of guest luggage and property, park and retrieve guest cars as requested
Work closely with a fantastic team, fostering positive relationships with other departments, including Housekeeping and Reservations.
Qualifications
To be successful in this role, you must hold a New Zealand Driver License
Ability to work on a rotating roster over 7 days if required, including weekends, public holidays and morning and night shifts.
Opera Cloud knowledge is an advantage, but not necessary.
Passion for providing unparalleled levels of service
Exceptional grooming and articulate in communication
Ability to work in a fast pace environment.
Physically fit and able to lift at least 30kg
The right to work in New Zealand
Additional Information
Why join Pullman Auckland?
Our People+ Culture
We are, who we serve
We hire for personality, train for skill.
A personality that reflects our brand character and embodies, the progressive, inclusive, optimistic, and multi-hyphen spirit of our muse.
We seek opportunities
We connect with meaning
We make a positive impact
We also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just To Name a Few
Your loyalty card entitles you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide
Daily staff meals provided
Ongoing reward and recognition incentives
Opportunities for further development and worldwide career progression within Accor
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Unlock Your Night Guest Potential: Insight & Career Growth Guide
Real-time Night Guest Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Night Guest in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 478 jobs in New Zealand and 126 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Night Guest roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Accor is currently hiring and seeking a Night Guest Services Agent / Porter (Front Office 10Pm 06.30Am) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Night Guest Services Agent / Porter (Front Office 10Pm 06.30Am) Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Accor adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Night Guest Services Agent / Porter (Front Office 10Pm 06.30Am) Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Night Guest Services Agent / Porter (Front Office 10Pm 06.30Am) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Night Guest Services Agent / Porter (Front Office 10Pm 06.30Am) interview at Accor, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Accor's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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