The Network Engineer supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems.
He/She leads high impact projects, prioritises and assigns tasks to ensure that team’s resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets.
He/She identifies and resolves highly complex or specialised issues that may require the establishment of new techniques and processes.
He/She anticipates internal and/or external business challenges and/or regulatory issues; recommends improvements.
He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
He/She applies a critical and analytical approach to resolving technical problems.
He/She works well with his/her team and is able to guide them to ensure infrastructure projects are well implemented.
Role & Responsibilities
- Assist with infrastructure planning and design
- Assist with the planning and design of infrastructure systems
- Assist with the documentation of infrastructure design and planning activities and decisions
- Support infrastructure operations: perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
- Align infrastructure operations with agreed service agreement standards
- Maintain infrastructure: perform activities related to ongoing maintenance of infrastructure
- Assist with the implementation of agreed infrastructure changes and maintenance routines
- Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
- Assist with infrastructure testing and implementation
- Gather performance and data usage statistics for capacity planning and reporting
- Assist with piloting of new tools, technologies, and/or processes
- Resolve incidents: perform problem/issue identification and resolution
- Assist with simulation of user problems to resolve operating difficulties
- Follow up with users to ensure problem has been resolved
- Recommend system modifications to reduce user problems
Requirements
- Minimum 5 years experience in Network Administration and Management
- Strong understanding of Network Technologies both in Wired and Wireless
- Experience in Network Products like Cisco Switches, NAC, WLC and F5
- CCNP preferred.
CCIE will be advantage - Experience in Cisco ACI will be added advantage
- Hands on experience in Huawei Products will be added advantage
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