National Account Manager (High Street)

Job description

National Account Manager (High Street)

1 - 2 Days in the office a Week

Are you passionate about making a real difference in children’s lives through healthy food?

At Ella’s Kitchen, we’re on a mission to improve children’s lives through developing healthy relationships with food.

We’re looking for a commercially minded, relationship-driven Customer Account Lead to join our energetic and purpose-led sales team.

You’ll take ownership of key High Street and Convenience accounts, building strong partnerships, driving growth, and helping shape our route-to-market strategy – all while championing our values and brand.

What You’ll Be Doing

• Customer Management & Sales Delivery (60%)
  • Own and manage customer relationships with support from the Sales Controller.
    
    
  • Deliver UK net sales targets and manage effective trade spend.
    
    
  • Align customer strategies to our brand and commercial plans.
    
    
  • Inspire, excite and support our convenience distributor network to deliver shared growth.
    
    
  • Develop imaginative, commercially smart customer plans rooted in insight.
    
    
  • Provide category management support and regularly visit stores to stay close to the market.
    
    
  • Forecast customer needs with a focus on accuracy and agility.
    
    
• Sales Reporting, Insights & Cross-Functional Projects (30%)
  • Collaborate with category and marketing teams to deliver compelling insight and stand out from the competition.
    
    
  • Track and challenge performance via sales data, forecasts and promotional results.
    
    
  • Lead and contribute to cross-functional initiatives, from new product development to internal reporting improvements.
    
    
• Joint Business Planning (10%)
  • Build and deliver exciting, long-term Joint Business Plans that motivate customers and deliver against internal goals.
    
    
  • Balance short-term execution with longer-term brand vision, always with the shopper and end-family in mind.
    
    
  • Manage bottom-up planning at SKU level and ensure timely execution with cross-team alignment.
    
    

What You’ll Need for the Role

• Proven experience managing key accounts in FMCG or a similar retail/customer-facing environment.
  
  
• Strong commercial acumen and a track record of delivering sales and profit targets.
  
  
• Excellent communication, negotiation, and relationship-building skills.
  
  
• High level of numeracy and confidence using Microsoft Excel.
  
  
• A curious mindset and ability to think differently, challenge constructively, and influence cross-functionally.
  
  
• A proactive, resilient and solutions-focused approach – you never give up!
• A passion for healthy food and the mission of Ella’s Kitchen.
  
  
• A flexible, collaborative style that thrives in a fast-paced, purpose-led environment.
  
  

And what you’ll get in return

• Bucket loads of training and development, supporting your career pathway
• Competitive salary
• A Box of Treats, including private medical, dental, pension, life assurance, 25 days holiday and the ability to buy more, high street discounts, a yummy breakfast every morning, pamper days, Give It A Go days… to name but a few!
• A really awesome place to come to work every day… our beautiful Barns in the Oxfordshire countryside

About Ella’s Kitchen

Part of the Hain Celestial Group family of brands, Ella's Kitchen’s mission is to help little ones grow up happy, healthy, and never hungry.

Set up in 2006 by Ella's Dad Paul Lindley, the company prioritises health and nutritional value, but never at the expense of taste or convenience.

Ella’s Kitchen strives to be good in every sense, offering healthy, handy, and fun food that doesn’t cost the earth.

In 2016, Ella’s Kitchen certified as a B Corporation, a global movement of pioneering companies that are using their business as a force for good.

By certifying as a B Corp, it reinforces that the business is meeting rigorous standards of social and environmental performance, accountability, and transparency.

We are looking for someone brilliant who believes in our mission and can live and breathe our values of winning together, owning it, fostering inclusion and being curious.

At Ella’s Kitchen, we are guided by our values; they set the tone of our culture and we look out for newbies who will be a natural fit to our values and complement and contribute to our business.

About The Hain Celestial Group

Hain Celestial Group is a leading health and wellness company whose purpose is to inspire healthier living for people, communities and the planet through better-for-you brands.

For more than 30 years, our portfolio of beloved brands has intentionally focused on delivering nutrition and well-being that positively impacts today and tomorrow.

Headquartered in Hoboken, N.J., Hain Celestial’s products across snacks, baby/kids, beverages, meal preparation, and personal care, are marketed and sold in over 75 countries around the world.

Our leading brands include Garden Veggie snacks, Terra chips, Garden of Eatin’ snacks, Earth’s Best and Ella’s Kitchen baby and kids foods, Celestial Seasonings teas, Joya and Natumi plant-based beverages, Greek Gods yogurt, Cully & Sully, Imagine and New Covent Garden soups, Yves and Linda McCartney’s (under license) meat-free, and Alba

If Hain sounds like the company you'd like to contribute your energy and enthusiasm towards, and come on an exciting journey with us, then we can't wait to hear from you!

Required Skill Profession

Sales Management