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Urgent! Medical Receptionist - The Doctors Phoenix Job Opening In Rotorua – Now Hiring Green Cross Health

Medical Receptionist The Doctors Phoenix



Job description

Medical Receptionist - The Doctors Phoenix

Medical Receptionist - The Doctors Phoenix

We are looking for a dedicated professional who can provide outstanding customer service to our patients!

  • Experience Career Growth Opportunities + Supportive And Dynamic Workplace
  • Discover excellent perks and growth opportunities at Green Cross Health

This is a permanent part time position working 2-3 days per week, Monday to Friday, with the flexibility to cover additional hours when required.

This role will be based onsite at The Doctors Phoenix medical centre.

Why you'll love working with us:

  • Supportive team environment that promotes a high standard of professionalism
  • Competitive remuneration rate and Green Cross Health partner discounts available
  • Opportunities to grow both clinical knowledge and administrative skills
  • Ongoing training opportunities
  • Inclusive, diverse, and welcoming work culture

You'll be a great fit for us if you:

  • Are motivated and want to succeed
  • Are committed to resolving problems and ensuring patients have a positive healthcare experience
  • Are flexible, adaptable, and have a positive attitude
  • Can provide a high level of customer service
  • Can work collaboratively as well as autonomously
  • Are detail orientated and able to thrive in a fast-paced environment
  • Are innovative and forward-thinking
  • Are kind, caring, and courteous to both patients and staff with exceptional interpersonal skills

About the position:

As a receptionist, you will report to the Reception Team Lead and will enjoy exposure to a wide variety of responsibilities, including:

  • Greeting and checking in patients on arrival
  • Answering incoming telephone calls
  • Booking appointments both in person and over the phone
  • Invoicing and collecting fees from patients
  • General administrative tasks as needed

What you'll bring to the role:

  • Previous experience in administration and working within teams
  • Healthcare experience (preferred but not essential)
  • A professional attitude, excellent customer service, and strong attention to detail
  • Reliability, focus, and a friendly personality
  • Proficiency with NZ Practice Management Systems (preferred) and strong computer skills
  • Strong decision-making and problem-solving abilities
  • Ability to remain calm and efficient under pressure
  • Flexibility with hours

About Green Cross Health:

Green Cross Health is one of New Zealand's leading primary health care organisations.

We are united by our values: caring for the community, looking after each other, working together, and doing the right thing.

With over 5,000 employees nationwide, we are committed to providing the best support, equitable care, and advice to our communities.

Our organisation is proud to be an equal opportunity employer.

We welcome and celebrate diversity and are committed to building a supportive and inclusive environment for everyone.

For more information and to apply online, click the Apply Now button below.

Applicants for this position should have NZ residency or a valid NZ work permit.

Job details

Reference # 51818

Posted on 10 Sep 2025

Location(s) Bay of Plenty, Tauranga, Rotorua, Rest of Bay of Plenty

#J-18808-Ljbffr


Required Skill Profession

Healthcare



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