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Urgent! Key Account Executive - Bay Of Plenty Job Opening In Bay-of-plenty – Now Hiring Kiwirail Freight

Key Account Executive Bay Of Plenty



Job description

Title: Key Account Executive - Bay of Plenty
At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.
Our mission, Stronger Connections, Better New Zealand, highlights our dedication to sustainability and community well-being.
Our people make KiwiRail exceptional.
By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best.
If you're passionate about innovation and safety, we'd love to welcome you aboard.
The Key Account Executive will drive revenue and business growth by developing and executing strategic sales and regional growth plans, with a specific focus on expanding rail freight services.
This role is responsible for building and nurturing strong customer relationships, identifying new market opportunities, and working cross-functionally to maximise regional performance.
You will be expected to create and implement tailored regional strategies that align with national business objectives, ensuring alignment with KiwiRail's long-term growth targets.
A key focus of the role is to enhance regional uptake of rail services through customer-centric solutions, market development, and optimisation of existing services.
You will also be responsible for developing KPIs that reflect the mutual value created through these relationships, driving yield and volume improvements, and increasing KiwiRail's presence and profile across the assigned region.
Active engagement with internal stakeholders will be crucial to align capability with customer requirements and deliver against budgetary targets.
Key Responsibilities
Develop and implement regional growth plans focused on increasing rail freight market share
Identify and pursue new business opportunities aligned with regional economic trends and logistics demands
Use market intelligence to recommend service adjustments and new offerings that support growth
Collaborate with the wider sales team to ensure consistency in approach and best practice sharing
Key Account & Relationship Management
Maintain regular and strategic contact with key stakeholders within customer organisations
Ensure customer satisfaction and retention through proactive service management
Manage multiple stakeholder levels within accounts to ensure account depth and resilience
Protect and grow revenue by maintaining account health and identifying up-sell/cross-sell opportunities
Ensure pricing strategies support both cost recovery and regional competitiveness
Monitor and report on revenue targets, forecasting variances and growth opportunities
Identify and reduce poor-quality service costs; implement solutions in collaboration with operations
Seek new value-added opportunities within the customer supply chain (e.g. first/last mile solutions)
Ensure compliance with pricing and approval protocols
Requirements
5–7 years of experience in sales, business development, or key account management
Proven experience developing and executing growth strategies
Deep understanding of freight and/or logistics, preferably rail
Strong analytical skills and ability to interpret financial and performance data
Excellent interpersonal and negotiation skills
Capable of managing complex customer accounts and projects
Experience working with regional economic development agencies or supply chain stakeholders
Experience in transport, infrastructure, or industrial B2B environments
Familiarity with CRM and sales performance tools
Ability to influence cross-functional teams
What's in it for you
Competitive salary plus 4% employer KiwiSaver contribution
25 annual leave days
Professional development opportunities to help you grow and succeed
Access to NZ Rail Staff Welfare Trust benefits, including holiday homes, medical support and discounted travel
Be part of a diverse and inclusive workplace dedicated to innovation, sustainability and community impact
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    Unlock Your Key Account Potential: Insight & Career Growth Guide


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