• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
New Zealand Jobs Expertini

It Support Engineer (Level 2) Job Opening In Southland – Now Hiring New Era Technology


Job description

Join New Era Technology, where People First is at the heart of everything we do.
With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow.
Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development.
Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits.
Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.
Apply today and help us shape the future of work—together.What is the role?
Monday - Friday 40 hour working week.We are on the hunt for a proactive Level 2 Support Engineer.
The role is based on our client sites in the education sector and would be an escalation point for some of our Level 1 support.
Help resolve advanced technical issues, support system implementation, and ensure smooth IT operations.
You may also lead projects and mentor junior engineers.
If you enjoy solving complex problems and making a difference, we'd love to hear from you!
Must be a New Zealand Citizen or hold permanent residencyMust have a New Zealand Driver's License (Full or Restricted)Desirable Skills:Networking Expertise: Strong understanding of switching, and a CCNA certification is highly desirable.Group Policy Objects (GPOs): Experience with GPOs is beneficial, even as we transition more towards cloud-based solutions.PowerShell Proficiency: Comfortable with PowerShell scripting to some extent.Firewall Familiarity: Experience with firewalls, ideally FortiGate, Palo Alto, or Linewize.VoIP Systems: Familiarity with VoIP systems is a plus.M365 admin, Google adminIndustry certifications (e.g., CompTIA Network+, Microsoft Fundamentals, or equivalent).
Responsibilities:Deliver advanced troubleshooting and resolution of hardware, software, and network-related issues.Assist in the configuration, deployment, and maintenance of servers, workstations, and network equipment.Monitor system performance and implement necessary upgrades to ensure optimal reliability and efficiency.Uphold IT security standards and ensure compliance with industry best practices.Collaborate with clients to understand technical requirements and deliver effective solutions.Maintain accurate technical documentation and contribute to continuous improvement initiatives.Engage in ongoing professional development to remain current with emerging technologies and industry trends.Please note that this is a general description.What we offerWork in a friendly, collaborative team with strong technical support.Gain hands-on experience with the latest IT industry technologies.Access clear pathways for internal career growth and advancement.Enjoy the opportunity to earn while continuing to learn and develop your skills.Access to our Employee Assistant Program, which offers free counseling sessions.Update and enjoy the latest and greatest equipment at home with cost price on our supplier products.Applications are open until the close of business on August 6, ****.New Era Technology, Inc., and its subsidiaries (New Era we, us, or our) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us.
In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (Solutions).
View our Privacy Policy here /
#J-*****-Ljbffr

Required Skill Profession

Other General


  • Job Details

Related Jobs

New Era Technology hiring It Support Engineer (Level 2) Job in Southland, Southland, New-Zealand
New Era Technology
Southland, Southland, New-Zealand
New Era Technology hiring Support Engineer (Level 2) Job in Wellington, Wellington, New-Zealand
New Era Technology
Wellington, Wellington, New-Zealand
New Era Technology hiring Support Engineer (Level 2) Job in Wellington, Wellington, New-Zealand
New Era Technology
Wellington, Wellington, New-Zealand
New Era Technology hiring Support Engineer (Level 2) Job in Wellington, Wellington, New-Zealand
New Era Technology
Wellington, Wellington, New-Zealand
New Era Technology hiring Entry Level It Engineer Job in Auckland, Auckland, New-Zealand
New Era Technology
Auckland, Auckland, New-Zealand
Habit Health hiring Business Services Support (Level 2) Job in Christchurch, Canterbury, New-Zealand
Habit Health
Christchurch, Canterbury, New-Zealand
Habit Health hiring Business Services Support (Level 2) Job in Christchurch, Canterbury, New-Zealand
Habit Health
Christchurch, Canterbury, New-Zealand
Network Service Providers hiring It Support Engineer Job in Auckland, Auckland, New-Zealand
Network Service Providers
Auckland, Auckland, New-Zealand
Eil Global It Solutions And Services Pvt Ltd hiring It Support Engineer Job in Manawatu, Manawatu-wanganui, New-Zealand
Eil Global It Solutions And Services Pvt Ltd
Manawatu, Manawatu-wanganui, New-Zealand
Briscoe Group Limited hiring IT Support Engineer Job in Auckland, Auckland, New-Zealand
Briscoe Group Limited
Auckland, Auckland, New-Zealand
Briscoe Group Limited hiring It Support Engineer Job in Auckland, Auckland, New-Zealand
Briscoe Group Limited
Auckland, Auckland, New-Zealand
Motion hiring Storeperson Level 2 Job in Auckland, Auckland, New-Zealand
Motion
Auckland, Auckland, New-Zealand
Motion hiring Storeperson Level 2 Job in Auckland, Auckland, New-Zealand
Motion
Auckland, Auckland, New-Zealand
Gpc Asia Pacific hiring Storeperson Level 2 Job in Auckland, Auckland, New-Zealand
Gpc Asia Pacific
Auckland, Auckland, New-Zealand
Genuine Parts Company hiring Storeperson Level 2 Job in Auckland, Auckland, New-Zealand
Genuine Parts Company
Auckland, Auckland, New-Zealand
Genuine Parts Company hiring Storeperson Level 2 Job in Auckland, Auckland, New-Zealand
Genuine Parts Company
Auckland, Auckland, New-Zealand
New Zealand Intelligence Community hiring Intermediate Network Engineer Level 2 Job in Wellington, Wellington, New-Zealand
New Zealand Intelligence Community
Wellington, Wellington, New-Zealand
New Zealand Government hiring Intermediate Network Engineer Level 2 Job in Wellington, Wellington Region, New Zealand
New Zealand Government
Wellington, Wellington Region, New Zealand
New Zealand Intelligence Community hiring Intermediate Network Engineer Level 2 Job in Wellington, Wellington, New-Zealand
New Zealand Intelligence Community
Wellington, Wellington, New-Zealand
New Zealand Government hiring Intermediate Network Engineer Level 2 Job in Wellington, Wellington Region, New Zealand
New Zealand Government
Wellington, Wellington Region, New Zealand
Confidential hiring Technical Specialist (Helpdesk Level 2 Support) Job in Christchurch, Canterbury, New Zealand
Confidential
Christchurch, Canterbury, New Zealand
Confidential hiring Technical Specialist (Helpdesk Level 2 Support) Job in Christchurch, Canterbury, New Zealand
Confidential
Christchurch, Canterbury, New Zealand
Sea Limited hiring Senior It Support Engineer Job in Queenstown, Otago, New-Zealand
Sea Limited
Queenstown, Otago, New-Zealand
Sea Limited hiring Senior IT Support Engineer Job in Queenstown, Otago, New-Zealand
Sea Limited
Queenstown, Otago, New-Zealand
Emagine hiring It Support Job in Auckland, Auckland, New-Zealand
Emagine
Auckland, Auckland, New-Zealand
Emagine hiring It Support Job in Auckland, Auckland, New-Zealand
Emagine
Auckland, Auckland, New-Zealand
New Era Technology hiring Entry Level Support Engineer Job in Hawke's Bay, Hawkes-bay, New-Zealand
New Era Technology
Hawke's Bay, Hawkes-bay, New-Zealand
New Era Technology hiring Entry Level Support Engineer Job in Far North, Northland, New-Zealand
New Era Technology
Far North, Northland, New-Zealand
New Era Technology hiring Entry Level Support Engineer Job in Auckland, Auckland, New-Zealand
New Era Technology
Auckland, Auckland, New-Zealand
New Era Technology hiring Entry Level Support Engineer Job in Far North, Northland, New-Zealand
New Era Technology
Far North, Northland, New-Zealand
New Era Technology hiring Entry Level Support Engineer Job in Auckland, Auckland, New-Zealand
New Era Technology
Auckland, Auckland, New-Zealand
New Era Technology hiring Entry Level Support Engineer Job in Hawke's Bay, Hawkes-bay, New-Zealand
New Era Technology
Hawke's Bay, Hawkes-bay, New-Zealand

Unlock Your It Support Potential: Insight & Career Growth Guide


Real-time It Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for It Support in Southland, New Zealand, highlighting market share and opportunities for professionals in It Support roles.

4199 Jobs in New Zealand
4199
39 Jobs in Southland
39
Download It Support Jobs Trends in Southland and New Zealand

Are You Looking for It Support Engineer (Level 2) Job?

Great news! is currently hiring and seeking a It Support Engineer (Level 2) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at New Era Technology adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for It Support Engineer (Level 2) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Southland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for It Support Engineer (Level 2)?

Key qualifications for It Support Engineer (Level 2) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for It Support Engineer (Level 2)?

To improve your chances of getting hired for It Support Engineer (Level 2), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for It Support Engineer (Level 2) Job Success

New Era Technology interview tips for It Support Engineer (Level 2)

Here are some tips to help you prepare for and ace your It Support Engineer (Level 2) job interview:

Before the Interview:

Research: Learn about the New Era Technology's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your It Support Engineer (Level 2) interview at New Era Technology, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the New Era Technology's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for It Support Engineer (Level 2) Positions

Setting up job alerts for It Support Engineer (Level 2) is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!